Home Decor in Mount Prospect, IL

“I recently stopped in to look at lighting and found a wonderful display of ceiling fans and track lighting along with other lighting. . I had looked at a few other lighting stores and found Northwest had the best selection. Because of the selection and service I received, I purchased two ceiling fans and track lighting with beautiful pendants which Jessica suggested. I will go back when ready to order floor lamps. Jessica was a wonderful salesperson and was very helpful. She had great suggestions and was very good at getting back to me with questions I had. When the manufacturer of the track lighting sent an incorrect part, Northwest expedited the reorder of the part and had it delivered to my home.Also, late one evening when I called the store about the incorrect part, Jessica was with another customer and Thelma went out of her way to help me and called back well after the store's normal hours. She, too, offered exceptional customer service skills. I highly recommend this store.”

“Traditional Hallmark store, too many have gone out of business. Let's support this store and keep a tradition alive.
Very helpful and friendly staff, great selection of all things Hallmark.
We can't let big box stores take over this type of mom and pop business.”

“DON'T EVER BUY MENS HAIR CLIPPERS FROM ROSS!!! THEY SELL USED, REFURBISHED,UNCLEANED CLIPPERS CLOGGED WITH HAIR UNDERNEATH THE BLADES!!! THEY SEAL THEM IN PLASTIC, GLUE THE BOX SHUT THEN BAIT AND SWITCH UNSUSPECTING CUSTOMERS INTO THINKING THAT THEY ARE NEW!!! Hence the name
ROSS - Rejected Overstocks Sub Standard .... garbage!!!!”