Volkswagen of Palatine is a friendly and helpful dealership with a team of skilled and knowledgeable staff. Customers appreciate the professional service provided by sales representatives, particularly noting staff members who are friendly, patient, and not pushy. The dealership offers a wide selection of new Volkswagen vehicles, including popular models like the Volkswagen Atlas, Golf R, and ID.4, as well as well-maintained used cars from top brands. The sales team is known for spending time with customers, answering questions, and making the car-buying experience smooth and stress-free. The finance department is also friendly and efficient, with staff who are quick with paperwork and create a welcoming atmosphere. Many customers feel taken care of and confident in their decisions thanks to the honest and professional assistance they receive. Overall, Volkswagen of Palatine is praised as a great dealership where customers feel valued and well-treated, making it a recommended place for anyone looking to buy or explore Volkswagen vehicles.
This dealership is always helpful and friendly. The sales representative Brock is very professional and very knowledgeable on the vehicles, I would recommend this dealership to anyone in need of a new or used vehicle
November 2025
Issac worked with and my husband on getting me my first car. Issac was patient, kind and very informative with me. I felt very taken care of and he answered all of our questions, I really do feel like he went above and beyond at helping us make the best choice.
November 2025
We purchased a car from VW palatine,IL. It was the best experience ever buying a car. Brock was our sales person and we would certainly request him again. Everyone was a pleasure to work with. Great dealership. Jim and Bette
