United States Postal Service
Post OfficesHours:
300 Central Rd, Mt Prospect IL 60056 Hours
About United States Postal Service
The United States Postal Service location at 300 W Central Road provides reliable mail and package delivery services. Reviews highlight that the staff at this post office are often described as lovely, kind, friendly, and good, with workers who go above and beyond to help and explain everything. Several customers reported receiving great, dedicated service, even during very busy times like tax day, with postal workers staying late to complete tasks. The location itself is noted as clean. However, experiences can vary. A common point of criticism is the self-service kiosk, which is frequently reported as out of service for days or even weeks, leading to longer wait times in line. Some reviews mention that service is generally not good, with typically only one or two attendants working, resulting in busy lines. Despite this, even during these times, the attending staff are acknowledged as pleasant and nice. The overall impression is of a committed but sometimes understaffed local post office where kindness and patience are appreciated.
Most Recent Reviews
February 2026
Went in today and Mary behind the counter was so pleasant and helpful. Some of the best customer service I have seen in a long time. She was very kind to an older gentleman as well in helping him to get his package all set.
February 2026
Felicia was so kind and accommodated us and customers despite it being late. She was so bubbly and warm and represents how every USPS employee should be! Thank you again Felicia!!!
February 2026
Service was quick service was served with a very big smile
More Comments(164)
Nearest USPS Stores
- Mount Prospect, Illinois
