“I’d like to express my deepest gratitude to the young man Sean in the lawn equipment area. Not only did he answer all of our questions in our time of need during a power outage but he helped myself and my wife load up other items we would’ve forgotten. BIG Kudos to this gentleman!”
“Awesome service. The lady at the online pickup area was so helpful and friendly. I wish I remembered her name to give her recognition in this comment—five stars on selection, value, and service.”
“Staff are nice, place is easy to navigate and well stocked
Usually decent sales
Good parking lot, good sales people and I always have gotten what I needed and sometimes even more
Don’t sleep on the food sales here too…”
“Menards is probably as good as home Depot and Lowe's. I like going to Menards cuz I'll still pricing is pretty nice. They have great customer service floor help.”
“Great service, helpful and knowledgeable people, competitive prices. A great “go to” when you need to get projects done. What you need is in stock and immediately available. The staff knows the projects in their department and will help when a project crosses over multiple departments. They also know the latest products available and can inform and demonstrate them. Way better than your father’s hardware store. The team at the Palatine store is outstanding.”
“VS menards well stocked but what sets it apart is it's employees are every where and most knowledgeable. Most are from a trade which is invaluable! Plus being a vet i don't have to jump through hoops mailing in receipt or as they count on it forgetting to get 10% off. Do not like current return policy. Even if they stock item you can't even get a store credit if over i guess 30/35$. Unless you have the credit card or receipt. If I kept every receipt I'd need a accountant!”
“I had a positive experience at Home Depot, I got help with the things that I needed. The paint was ready really fast and the guys were really friendly.
Thank you”
“We were looking for a refrigerator. Went to Lowes then four other stores including the two main competitors. We decided on a model Menards had but just before buying my son googled and found the same fridge on sale $400 cheaper at Lowes. Plus they had a $50 off on purchases over $500. The other placed wouldn’t deliver on Sunday but Lowe’s said it would. The salesman was super friendly. Great experience and saved a bundle. And that a pretty “cool” deal.”
“Only reason why I give Home Depot 4/5 Stars is due to their unwillingness (on a corporate level) to accept NFC Payments (Apple Pay, etc.).
For the record… at this point, ALL three of Home Depot’s direct big-box competitors; Lowe’s, Menards, and Ace Hardware; accept Apple Pay. HD is one of the few-remaining retail companies who continue to take this stubborn stance.
I know this is a corporate issue, but it’s still a bit ridiculous that there are places where I can’t pay with my digital wallet in 2024.
Otherwise, great selection, clean store, and friendly service. The usual to be expected at HD. ?”
“Joshua helped me big time in a bind. He knows the store inside and out and I was in a hurry to weigh down my kids trampoline and he wasted no time with the perfect suggestion. Thank you Joshua”
“The place to go when you need common annuals, bushes, or trees. Great sales after the main planting season has passed.
Also the place for Simpson Strong Tie connectors which are the thing to use in construction.
They also carry manila rope handy for lashings projects.”