Woody Buick GMC of Naperville is a family-owned dealership serving the Chicagoland area, including Naperville, Aurora, and Plainfield. The dealership offers a large selection of approximately 750 new and used vehicles, making it easier for customers to find the right car. They emphasize a friendly and straightforward approach, especially when it comes to trade-ins and deals. The Service Department is staffed with ASA and GM certified technicians and features amenities like complimentary Wi-Fi, HD TV, and free coffee, along with 22 service bays to ensure quick repairs. Their signature Valet Service provides pick-up and drop-off of vehicles, along with vehicle repairs, washing, and vacuuming. Customers consistently praise the staff for their excellent service. Salespeople like Dell and Brian are highlighted for their helpfulness, patience, and knowledge, making the car-buying process smooth and enjoyable. Brian in particular is commended for his top-tier customer service, clear communication, and genuine care for customers. The service team, including employees like Mel and Gene Babb, receives praise for their professionalism, thoroughness, and ability to keep customers informed. Overall, Woody Buick GMC combines a wide vehicle selection with dedicated staff to provide a positive experience for both sales and service customers.
Very satisfied with service performed on vehicle. Also with the report issued at the end of the service to make me aware of other possible issues that I may have with vehicle in the future.
November 2025
They worked to resolve my issue of my rear hatch leaking..
November 2025
Overall experience was good. Gene Babb made sure our new vehicle was detailed and ready to go. The process was smoother and more efficient than any other dealership I have been to.
