Mercedes-Benz of Naperville is a dealership for new and pre-owned Mercedes-Benz cars and SUVs, serving the Chicagoland area. Multiple reviews highlight excellent sales and service, describing the staff as some of the nicest people who are very customer service oriented. Purchasing experiences are reported as great, pleasant, and quick, with customers feeling well taken care of. The service department consistently provides excellent work, completing repairs without issues or delays and keeping customers informed. Several buyers have purchased multiple vehicles from the dealership, expressing confidence in a great experience for future visits.
Richard was very knowledgeable and he kept me informed through the process. I was very pleased with his service. The appraisal of the car was quick and easy. I was hoping that the process to sell the car was a little faster. That being said, I had a positive experience overall.
November 2025
Second vehicle we purchased at Naperville Mercedes in 18 months. Some of the nicest people you will meet. After my wife got her Mercedes we were so pleased I got one as well. Sales and service excellent.
November 2025
I appreciate the quick turnaround on the service, and the practical approach for recommending the scope of maintenance.
