Naperville Running Company is a highly regarded store known for its exceptional customer service and knowledgeable staff. Customers consistently praise the friendly and attentive team, who take the time to fit individuals into the right shoe size and recommend options based on specific needs. The store features advanced technology, including machines that analyze foot weight distribution, and a treadmill for testing shoes, enhancing the shopping experience. Many reviews highlight the personalized assistance provided by associates, who are described as patient and well-informed. Customers appreciate the ability to try on various shoes and receive recommendations for additional items like arch support inserts. The welcoming atmosphere extends to all customers, including those with pets, making it an inviting place for everyone. Overall, Naperville Running Company has built a loyal customer base over the years, with many individuals returning for their running needs due to the consistently positive experiences and the store’s dedication to helping runners find the perfect fit.
I just had the best customer service this past weekend! They take the time to fit you into the right shoe size and recommend you accordingly to your needs. Was the first time going there and coming back for sure!
May 2024
Really attentive and knowledgeable staff. The store contains these machines that scan your foot’s weight distribution to see which shoe features are recommended. The treadmill/track they have in the store are really nice to test which shoes work best as well.
May 2024
Amazing customer service!!! They are very helpful in finding your exact size and a shoe you really like in terms of comfortability and color/style.
