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November 2023
The vehicle was dependable, however the tank wasn't full and the vehicle smelled like it had been wiped down with a dirty rag dipped in dirty stale water. There were orange crumbs on the center console. Not clean at all. I returned it shy of a vacuum.
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September 2023
The manager called me personally to take feedback about the trip and also waived my fuel charges as a goodwill gesture . Wonderful experience.
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August 2022
Incredible service. Alex and his team were very attentive and empathetic. I also got the cleanest car ever in Chicago. Probably the only non smoker rental left in all of the Chicagoland area. Even though they aren’t the closest location to my home, I will rent from here again.
