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“They did such an awesome job. My husband’s been using their services since he was a teen and his cars have always looked great. If you ever need tiny use them.”
“What a night-and-day difference from another location I visited. The moment I walked through the door, I was greeted with a loud, enthusiastic “Hello! Welcome!” before I was even two feet inside. That’s how customer service should be.
Evlyn was absolutely wonderful—friendly, professional, knowledgeable, and incredibly helpful. She answered all of my questions, made the rental process easy, and made me feel like my business was genuinely appreciated.
It’s amazing how much of a difference great customer service can make. Thank you, Evlyn, for turning a frustrating day into a positive experience. If you need a U-Haul, the location that I initially went to was literally around the corner from home but driving 10 miles away to this one is surely worth it. I’d rather pay for the extra miles for the customer service.”
“I dont normally write reviews online let alone for a car rental company but i gotta give credit when credit is due. I've been renting from this location for quite a while now and I'm always satisfied with their service. On my last rental i requested a big SUV with a big cargo trunk for a family trip. I was originally given an Expedition, and i didnt really quite like how small the size of the back cargo is. Eddie came out to check up on me and ask me if theres a problem, when i told him i needed a bigger trunk cargo SUV, he immediately swapped the car with something more spacious. That right here is a great customer service. I will definitely use this place again and recommend it to the people i know.”
“The gent helping me was polite, quick but attentive - and offered excellent suggestions and helped me avoid any fees that were not necessary. Excellent service, great place.”
“Naperville Crew was very polite and helpful. Also the car was excellent. I Would Go Back There And I Would Refer My Family and Friends Too Go And Get their Car in Naperville!”
“We rented a U-Haul 10' Truck to move storage units and had a great experience at the Mr Kwiks Service location in Naperville. The selection was plentiful and the truck was pristine inside and out. The only issue we had was due to the app requirements, which were not smooth, but Ken at the office helped us upgrade our van to a truck and get everything set. We had a friendly and professional experience with Ken and enjoyed talking about "old Napervile" back in the day. We'll be happy to rent from Mr. Kwiks Service again in the future.”
“The gentleman talking me through the process was extremely helpful, at Mister Kwiks.
I forgot to bring one of their red Dolley’s back and he allowed me to go and grab it (after the deadline) without a charge. Very cool U-Haul folks.”
“We had a great experience renting a Uhaul truck from the Marathon station. The service was quick, professional and helpful. The truck was clean and in great condition. We were given complimentary beverages.
Thank you for the friendly service!”
“Very helpful,economic and reliable I rented a 26 foot box truck and I was in and out of the office , thanks to eddy in the Naperville location my rental went smooth ?”
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“Elizabeth and Micah were great! Showed me different options (because I couldn’t picture the size without seeing it) and walked me through the entire process. They are awesome and the facility is clean and accessible! Highly recommend!”