O'Reilly Auto Parts in Naperville is a store for vehicle parts, tools, and accessories for cars, motos, and some bigger commercial rigs. It offers services like free battery testing, wiper blade and bulb installation, brake rotor resurfacing, and a free Loaner Tool program. The facility is clean and the hours are convenient. Reviews note that the staff can be super helpful, going above and beyond to install parts and give good advice, even close to closing time. Some customers report that the workers had what they needed and solved their car problems. Other feedback mentions that the staff can sometimes lack personable service, with new people often working.
They had what I needed in stock, and handled both the sale and return quickly and smoothly.
October 2025
Had to drive out from another store to get the part needed from this store. First team member wasn't sure and almost had to leave without the part. Ran into Jose as I was leaving who did everything he could resulting in getting me the right part fast. I appreciate this type of customer service while juggling multiple other... read full comment
September 2025
In and out in about forty five minutes empty me out very fast
