U-Haul Moving & Storage of Plainfield provides truck rentals and moving services. The location is described as excellent and convenient for pick up and drop off. Experiences with staff are very positive, with employees noted for being amazing, kind, helpful, and informative, going above and beyond to fix problems and ensure customers are in good hands. They are recognized as professional and dedicated, spending significant time to correct issues. However, some customers report hiccups and confusion. There can be last-minute changes to pickup or drop-off locations, which may be less convenient and require time on the phone with customer service to resolve. The process for an auto pick up was initially confusing but was ultimately good. Despite these occasional issues, solutions are worked out, and the overall experience is positive, leading some customers to highly recommend this place and state it will be their go-to location moving forward.
This U-haul location will fill your propane tanks with just the amount you need. They are cheaper than Ace or anywhere else in the area. If you have a tank half full and just want a top off... They can do that and won't charge you for a full tank like the other companies in the area.
January 2024
I was a little confused on how the auto pick up worked. I was able to find the van and get the code. But other than that the experience was good. I should be able to make this more seamless the next time.
December 2023
Excellent location to get a U-haul! Gabriel Ahmed did an amazing job and deserves not only a raise but a promotion!I highly recommend this place!
