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“This place is amazing and the staff is fantastic Maryanne was amazing and super quick. She was very polite and helped me wirh everything I needed top notch customer service.”
“Elizabeth and Micah were great! Showed me different options (because I couldn’t picture the size without seeing it) and walked me through the entire process. They are awesome and the facility is clean and accessible! Highly recommend!”
“Julian handled our questions and did a great job showing us some units today. Sold us on one. A true professional. He runs 4 stores really knows the business! Even got me interested in investing in Extra Space. If I owned a store, he would absolutely be my choice to run it!”
“Used this storage facility for three years. Staff has been very helpful and communication is wonderful! Thank you, Brent, for all the help! Would definitely recommend to anyone that needs a storage space.”
“Kevin, is very professional, knowledgeable, and kind. Excellent customer service. Makes everything easy and simple. Thanks so much Kevin. You are appreciated!”
“From the initial visit and quote to the last box and set up, Jackson and Moving and Storage were outstanding. Very professional and true to everything they committed to accomplish.”
“David is a wonderful help and very very kind and totally thorough, David made sure we knew absolutely everything needed for this rental process. He is a rare find for sure!”
“I had the opportunity to work with the team over at Prager and I have to say their process and way they do things is top notch, compared to others I have seen. The staff is also very friendly and communicative. I was able to get a hold of someone right away when I needed to. Would recommend using them for all your moving needs!”
Open 24 hours
2323 W Diehl Rd, Naperville
Self Storage
“Great service and pricing. I am editing my post from 5 stars to 1. After 4 months they increased my rate from $82.00 to $113. I will be contacting them about moving out tomorrow when the office opens.
Edited! Great support and help from the local office to the supervisor overseeing this office. I was surprised at how helpful and responsive everyone has been. That’s why I’m going back to give Public Storage the 5 star review again
7/11/26
Updated because stopped by again and Sally is just so amazing and supportive!!!
Highly recommend!.”
“In the months I’ve been a customer here, there have been only a few hiccups. Each time, I’ve found my concerns heard and quickly addressed by the facility manager, Adam. Helpful and constructive, Adam proves that an outstanding manager elevates the facility. Recommended.”
“We had a large cross-country move, and the team at Jackson Moving & Storage, and North American Van Lines handled it exceptionally well from start to finish. The entire process, from the initial walk-through estimate to packing, loading, and delivery at our new home, was seamless and professionally managed.
Every crew we worked with was personable, capable, efficient, and genuinely pleasant to be around. They treated our belongings with great care, and everything arrived in perfect condition with no damage.
Moving is stressful even under ideal circumstances, but Jackson Moving & Storage made the experience dramatically easier and far less overwhelming. We’re extremely grateful for their professionalism and highly recommend them.”
“Favorite car show for years. Amazing cars from all over, and an amazing vibe with the condos. A must-go for car enthusiasts, and my family members that aren't even into cars enjoy the vibe!”
“I had the best experience at this public storage. Thanks to Dee who was very friendly and understanding, and it was by far the best customer service Ive had thanks to Dee”
“Great place to store all of your belongings , affordable, and safe. I have mine since 2018 , they can deliver to any place in US so there is no brainer , recommended”
“I just wanted to thank Mike (the manager) for the awesome customer service he and his staff provided me with this last week. We had numerous issues getting the parts for my trailer installation due to the incorrect information provided to us by Kia with regard to both their manual and the incorrect matching of the VIN number with the appropriate hitch! Despite that, Mike went out of his way over the course of several days to get what I needed to have the installation done by my needed date! In fact, he stayed 2 hours after the store closed on a brutally cold night to make sure it was completed before he went home!! You just don’t find customer service like that anymore!! Thanks again Mike and staff!!
Ps.. wait for my review on the Romeoville location that I’m doing next! Not the same… in fact the polar opposite of Plainfield!!”
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“This is a super well run and clean facility. Ron, the manager, is amazingly nice and helpful. I had never rented a storage unit before and he explained everything. 10/10 - would recommend.”