U-Haul Moving & Storage of Plainfield provides truck rentals and moving services. The location is described as excellent and convenient for pick up and drop off. Experiences with staff are very positive, with employees noted for being amazing, kind, helpful, and informative, going above and beyond to fix problems and ensure customers are in good hands. They are recognized as professional and dedicated, spending significant time to correct issues. However, some customers report hiccups and confusion. There can be last-minute changes to pickup or drop-off locations, which may be less convenient and require time on the phone with customer service to resolve. The process for an auto pick up was initially confusing but was ultimately good. Despite these occasional issues, solutions are worked out, and the overall experience is positive, leading some customers to highly recommend this place and state it will be their go-to location moving forward.
Great customer service.....great van...well taken care of van....good value
January 2026
The team there is just great. I normally get my propane at this location and am always leave with a smile. When I needed to rent a trailer, I knew right where to go, and the entire experience was fantastic.
January 2026
this location (route 59 s) always makes it easy for me to get in and get out. Friendly staff. Young lady at front desk pulled the truck around for me - that is something that has never happened before - she went above and beyond. Please let her know how much I appreciated. She should be recognized!
