Verizon in Naperville is highly praised for its exceptional customer service and friendly staff. Many customers report positive experiences, often highlighting specific employees who go above and beyond to assist. One customer described Mike as knowledgeable and effective, resolving issues that others couldn't. Angelica is noted for her kindness and patience, answering questions with a helpful attitude. Alicia received thanks for helping a customer set up a family plan while explaining available promotions. Even customers who initially faced difficulties with their orders found resolution and satisfaction at this store, particularly with Mason, who was recognized for his exceptional service after a previous frustrating experience. Overall, this Verizon location stands out for its commitment to customer care, making it a top choice for mobile, 5G home internet, and business needs. Customers can conveniently visit the store or order online, with options for in-store pick-up or fast shipping.
Drew really helped me out. Came in with headphones that didn’t work, and walked out with a brand new pair of AirPods. Simple, easy, and very helpful. Thanks drew!
June 2026
Andrew was super nice and very into getting us the best deals. Great experience
June 2026
Drew was spectacular helping us out today! Fast and efficient. Definitely a go to
