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“Highly recommend! They are always very helpful and pleasant to talk to about my mail/shipping needs. And you have the BEST music playing when I stop in. Thank you!”
“The staff here is wonderful. They are welcoming and come help right away! I process all my Amazon returns here because it always goes fast and smooth! Thank you guys for your hard work!!!”
“I came in with an insurmountable problem. The cashier tried her best to help, to no avail. The store manager jumped in and did everything possible to solve the problem. She truly went above and beyond to help me.
I asked to speak with her manager about how fantastic she was, and she said she was the manager.
I feel certain you want to acknowledge her excellence.”
“I sent a test document to see a final product before large print order. The team member helped me organize the pages and reviewed how the final product would look. She identified the best format for me to use and found a coupon. This was one of many things I had to take care of for my mother's funeral. I left the store feeling much better than when I came in. Made me go to the win big $1 bins and found some good xmas decorations. The cashier signed me up for the rewards and I saved money on additional purchase. The print job was ready by noon the next day. All the team members at the store was courteous and helpful.”
“I had a really great customer experience at this location. I used this location for printing services, it was my first time there and I appreciate the quick turn around time with the job and friendliness with the staff ! Will definitely be back”
“One of the cleaner yards, though the restrooms are nasty as usual. If you are late for a pickup though, your set might not be hooked as they break sets that sit more than a few hours after gate times. Outside carriers are not allowed to hook trailer sets. Charlotte, NC and West Sacramento, CA are the nicest, cleanest, and most organized yards I have ever been to. With the NC yard being my favorite.”
8:30AM - 8:30PM
569 Collins St, Joliet
Shipping Centers
“Very good service, very friendly and best of all, they always welcome you with a smile, not like in other places where only faces are as if you were going to ask them for something as a gift.”
“I was in line at this store one morning. It was a little busy with a customer being waited on having a lot of transactions. I observed Kelly go above and beyond to please not only her customer but also one in the other line at the same time.”
“Fantastic Service and Speedy Solutions: I stopped by the UPS Store today to mail a package and was thoroughly impressed by the staff.
I ran into a minor snag when I realized UPS couldn't ship to the PO Box I needed. Before I could even get annoyed, the fantastic team stepped in. They quickly let me know the issue and immediately offered an alternative shipping solution through them, providing the prices and shipping speed right away without me even having to ask.
After sitting in heavy traffic to get there, I was so grateful for their efficiency and proactive help. Although there were other customers in the store, I was greeted by really nice staff and helped almost immediately.
Thank you so much for turning a potential hassle into a smooth experience! I highly recommend this location for their outstanding customer service.”
“Hi this is Eve Hamilton Pinkston (Harold's wife) we n, your Manager Zach from Mokena office went above and beyond to help my sister and I with my Dad, he was on the floor and we couldn't get him up, Zach came to deliver a pkg and was so kind to take the time to help us get him up in the wheelchair, May God continue to bless you and we truly appreciate everything please give Zach a raise ? ?”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
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“Everything goes smoothly in the UPS store. Never have any issues and the personal are very friendly. I don't mind going to the UPS store compared to the USPS (always a crowd of people that are upset about something) It's fast. Never had a problem. The employees are great and very helpful. Nothing bad to say about anything UPS does. Very happy with the service?”