Citi is a financial services company offering digital banking, mortgages, personal loans, small business banking, credit cards, and wealth management. Reviews highlight great customer service and support, with specialists who call to ensure everything goes well. Customers report that bankers are wonderful, helpful, and go above and beyond, staying late after business hours to resolve issues. They take care of all problems, make necessary phone calls, and handle situations thoroughly. This dedicated service makes customers feel they should become Citi clients and leads them to highly recommend this bank.