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“LOVE THIS BANK AND I AM SO GRATEFUL THAT I DECIDED TO MAKE THE SWITCH TO A SMALLER LOCAL MORE PERSONAL ( HOPEFULLY) CONNECTION THAN THE MUCH LARGER BANKS LIKE FAILS FARGO ( WELLS FARGO TOO MANY LAWSUITS NOT GOOD), RUN DMC BANK (PNC BANK) PNC WHY ARE U ALWAYS BUGGIN’ WITH YOUR LOW INTERESTS GIVEN SELVES?? THIS LOCATION ( WOMAN EASTERN EUROPEAN ACCENT) WAS THE TELLER KIND, GENEROUS VERY PERSONABLE AND GAVE GREAT SERVICE ON THIE DAY 12/26/25 AROUND THE 9:00AM HOUR. THERE IS PLENTY OF PARKING ON THE OUTSIDE. UNLIKE SOME OF THE LOCATION IN THE CITY, THIS LOCATION HAS A NEWISH VIBE AND LOOK. SO I AM GLAD NOW THERE IS A PEOPLES BANK NEAR MY NEW HOME ADDRESS.
ONE ISSUE I HAVE NOTICED THE DEBIT CARDS DON’T HAVE LATEST TECHNOLOGY WITH THE TAP ONLY THE CHIP READER.
THIS PARTICULAR LOCATION OFFERS AS A PART OF THEIR SERVICES SAFE DEPOSIT BOXES. WHICH IS HELPFUL AND USEFUL. SEEING IS I WILL BE MAKING MY HOME HERE ON THE NORTH SIDE IN THE NEAR FUTURE. THE PRICES ARE ALSO REASONABLE BY ( PAY BY THE) YEAR NOT A MONTHLY PAYMENT LIKE SOME OTHER BANKS.”
“Maria Tindale is an absolute asset to this institution, she has gone above and beyond to help me over the last year and a half. Maria Tindale is very personable, knowledgeable, and made me feel comfortable and secure with handling my business needs. I hope that first American bank realizes the work of such hard working employee, thank you for all that you do!”
“Always a good experience here. This bank is closest to my job so its my main location and the staff is super nice and patient with me (I have several accounts). Nervesa is helpful and very knowledgable!”
9AM - 5PM
5727 W Touhy Ave, Niles
Banks
“I have had nothing but GREAT service each and every time I have been here. PLUS I also get a free cup of coffee if I don't use the drive thru. However, I do sometimes use the drive thru because it is fast and convenient!”
“From the moment I walked in, the team was welcoming, professional, and genuinely focused on helping me.
A special thank you to Justin James, the manager, for his outstanding customer service. He took the time to understand my needs, answered all my questions patiently, and made the entire experience smooth and stress-free. His professionalism, knowledge, and commitment to customers truly set him apart.
It's rare to find a bank where you feel appreciated rather than just another customer. Chase Bank has earned my trust, and I highly recommend this branch to anyone looking for excellent banking service.
Thank you, Justin James and the entire Chase team, for making me feel valued!”
“My bank teller was Robin. She was wonderful. She displayed great customer service and initiating great rapport. She helped with my deposit and withdrawal and had a smile on her face the entire time. It’s nice to have personable tellers with great communication skills. The new hires up front have been fantastic.”
“Helena at the Nile’s on Dempster location was wonderful. She welcomed me over from across the room. She helped me with a problem I was having and took the time to solve it. I’m so grateful that she was working today. If you want that small town feel bank, head over to this location. Great experience.”
“I'm blown away by the exceptional service I received from Juan at Wells Fargo's Touhy branch in Chicago. As a new resident of Indianapolis, I didn't have access to a local branch, but Juan at the Chicago branch went above and beyond to help me with an urgent wire transaction.
Despite walking in without an appointment, Juan jumped into action, skipping his lunch break to assist me. He listened patiently, worked his magic, and assured me the issue would be resolved that day. And he delivered! Within 3-4 hours, my other party confirmed receipt of the wire. I'm still amazed!
Juan's expertise, resourcefulness, and warm demeanor made a stressful situation a breeze. He's a true asset to Wells Fargo, and I'm grateful I got to meet him. I've reconsidered my decision to switch banks – Juan's service has won me over. If you're looking for exceptional customer service, ask for Juan at the Touhy branch!
He saves the day!!”
“I love this Advia location, located in Niles! This branch brings a heart warming environment to us every-time we visit to get things done! The branch manager Jessica always goes above and beyond for us and we appreciate her greatly for that!”
“Very friendly staff but the star is Sauhard Shah. He is the relationship banker and really knows the system. Besides of great professionalism he perform great manners and a lot of patience. He is the rock star in this branch”
9AM - 5:30PM
7100 W Oakton St, Niles
Banks
“I love coming to this bank. Everyone is so friendly and always remembers my name when I walk in. The tellers: Maria, Christine, Jamileh, and Noel are so nice and always treat me well. As a small business owner, they still take care of you no matter how big or small your account may be. Great location, quick and friendly service, great job all around!! A+++”
9AM - 5:30PM
8001 W Golf Rd, Niles
Banks
“Dave & 5/3rd is so nice & efficient, professional & exceedingly elite in his approach to being a superb client assistant specialist. truly a pleasure to arrive & branch & see Dave & know i will be in & out within minutes whatever my banking needs are. thank you Dave & entire 5.3rd team. you are all wonderful & a pleasure # all times. sincerely, joel d.”
10AM - 5PM
8400 W Dempster St, Niles
Banks
“Asad rafidi was able to help me alot I have been working with him for the past three months on a fraud case and he was able to solve it for me.
sometimes we had to stay after working hours so he can make sure that everything goes perfectly
I would like to thank citibank for putting the right person in the right place I appreciate his services.”
9AM - 5PM
8504 W Golf Rd, Niles
Banks
9AM - 5:30PM
9190 W Golf Rd, Niles
Banks
“I had a great experience at this Fifth Third Bank branch. The staff were professional, friendly, and efficient. Myrna, in particular, was very helpful—she took the time to assist me thoroughly and made sure everything was in order. Despite the negative reviews here, my visit was smooth and pleasant from start to finish. I wanted to share this to highlight the quality service I received. Great job to the whole team, and thank you again, Myrna!”
“went there for a cash withdrawal today. Patryk is so helpful and professional Andd friendly :) Other staff are also friendly. I have NO idea why this branch got rated so low!”
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“We would like to express our gratitude to the employee named Aleх. He is a very polite, attentive, and competent specialist. He quickly understood our situation and helped solve our problem. Thank you very much to him.”