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“I always have a great experience at this UPS Store. Even on busy days, the team keeps things moving efficiently while still providing excellent customer service. Gilbert recently helped me with a shipment and pointed out a AAA discount that I didn’t know about, which saved me money. I really appreciate the knowledgeable, friendly service and the attention to detail. Highly recommended!”
9:30AM - 5:30PM
5145 N Clark St, Chicago
Mailbox Centers
“The Honore Storage orientation through their Andersonville facility was well facilitated by Iliana. I am very pleased with their customer service and easy access.”
“Had a very pleasant experience at this location thanks to the outstanding service of Jason. He was helpful kind and patient despite the busy time of year. Will be coming back.”
“i came into the ups store in bensenville recently with some amazon returns and wasn’t fully sure what to do. amazon usually lets me choose an option that gives me a qr code, but this time i learned from a young man named carlos that amazon had given me a shipping label instead and instructed me through the process.”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“Great experience renting from Storage post in Albany Park, thanks to the location manager Claudia.
I didn't have the best experience with their corporate customer service team, lots of conflicting information, but the Albany Park location manager Claudia made sure the unit I rented was accessible from the elevator and parking was available right outside of the entrance to the elevator. As a person with mobility issues, this made a big difference for me. She also took the time to make sure everything worked well during my visits.
I found the facility to a clean, well lit & organized.
I do recommend storing items in closed containers, I noticed a lot of dust accumulated during the 6 months I didn't access my unit.
Price is very compatible with other storage locations, less expensive & reasonably priced than Extra Space storage.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“Couldn’t ask for friendlier staff. 9 times out of 10, someone is literally running to open the door for me when I walk in with my Amazon returns ? Always helpful, always kind. Makes errands way more pleasant.”
“Mr Ebe is a diligent worker, polite, duty conscious. I made an error on a mail ,called him, he politely as always came to the phone corrected the error. Mail was delivered at the appropriate time. Many managers work for their money and no customer satisfaction. He has gone above and beyond, maintaining the85⁰ integrity of UPS. Please recognize him”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
“It was an exceptional experience. Harsh exceeded expectations by providing exceptional assistance in obtaining the necessary flyers. They were articulate and knowledgeable about my requirements and recommended alternatives. I will definitely return in the future, and I highly recommend them if you are in the Wilmette/Evanston area.”
9AM - 3:30PM
1153 Lee St, Des Plaines
Mailbox Centers
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“Michael is consistently fantastic. I’m in this location pretty often, and he’s always friendly, patient, and genuinely helpful no matter how busy it is. The whole team stands out for being welcoming and easy to work with, which isn’t always the case!!
Michael and Dan both make the experience smooth every time. I highly recommend this UPS location!!”
“The front desk staff is very helpful every time I visit. I am local to the area and prioritize coming here to drop off my packages because its always a positive and efficient experience.”
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
10AM - 4PM
805 Lake St, Oak Park
Mailbox Centers
“AMAZING team at this location!! Lumi was so kind and helpful with my custom printing project, she took my vision and made it a reality with the most above and beyond service!”
“The customer service at this store is the best. The guy there is always very calm & professional. I leave motivated to have this level of professionalism myself. God bless this guy.”
“I cannot thank this UPS Store enough! I was in the middle of prepping for an Open House and ran into a printing nightmare—another location had me waiting over 30 minutes before finally telling me their printers were down, leaving me with almost no options.
In a bit of a panic, I called this UPS Store, and Jenna was absolutely amazing. Even though it was last minute and a larger print job, she was so kind, friendly, and willing to get it done right away instead of making me wait until the next day. She went above and beyond when I needed it most.
That level of customer service is rare these days, and I truly appreciate how Jenna saved me and my Open House. I’ve found my new go-to UPS Store!”
“What an amazing place! I had an expensive pair of eyeglasses (damaged, actually, by the store that I bought them at when they ham-handedly tried to fix them) that I brought in for repair. The Eyeglass Shop sent them to a jeweler for repair, when none of the other couple of places I took them to said that they were fixable. The jeweler sent them back to the Eyeglass Shop, unable to fix them. But the Eyeglass Shop proprietor didn't give up! He sent them to another jeweler with literally laser-precise tools, which fixed them, saving me $$$. He did all of this, even while other eyeglass repair shops just immediately gave up. This is called CUSTOMER SERVICE. Wow, thought it had died out.”
“This location is great! And really convenient for me when I’m coming from work. Sergio here is AMAZING! He was so patient with my mom and I when we were first getting our P.O Box set up. And he continues to go above and beyond for all of the customers and works very well under pressure when there are long lines. Seriously love this location ❤️”
“Excellent experience… purchased an item from an auction and had this store pick up the item, package, and ship to me on the east coast. Several days after directing them to proceed .. I received the item! No hassles, no delays, great communication, and a terrific price. Have been buying at auctions for years.. this is by far the BEST experience with a company handling the process!!”
“The store moved suddenly without notice a couple months ago and the location shown on Google Maps is incorrect. The store is now located on Lincoln Ave just north of School St. It's a perfectly fine UPS store, nothing to special about it. The people who work there seem nice enough and the hours are good. It's definitely less nice than the old store at Southport and Cornelia, but it's fine.”
“Alex and his team have been taking care of me for almost 3 years, both for work and personal shipments. I walk out of my way to visit this store because I know and trust this location. My colleagues in Skokie feel the same.”
“By far my favorite shipping company in the neighborhood. I've been going here for years and will continue. I can even go in there and just get one stamp. An incredible service for the neighborhood.”
“Denise the manager was so efficient. I normally come to these places with the understand and of patience and time and
Nothing makes me happier than a woman in charge who literally is about efficiency. 100% would come back to this location.”
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“It was a smooth and fast experience when I visited my local UPS store. There was a small hiccup when the recipient’s name was slightly misspelled, but it was quickly resolved”