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“Don’t waste your time calling Xfinity. Your time is well spent heading into the store and dealing with their exceptional staff! Everyone there was friendly, helpful, and knowledgeable. Do you have to wait sometimes? Yes, but you are helped by someone who won’t stop until the issue you are dealing with is resolved quickly and efficiently. Lucas was specifically helpful with our issue and saved us money as well!”
“Eddie Mehmedi, Sr. Mobile Expert resolved all of my phone issues yesterday with very personable expertise in a timely manner, and my first experience at your location was extremely great! Thank you, I will look forward to a future of awesome assistance with him & your location!!”
“This is my 2nd time as a Metronet customer in the Bloomington/Normal area. Metronet has provided me with reliable and fast internet access. Their technicians are professional and get the job done without a lot of fuss. Their billing is very transparent and competitive.”
“I always have a good experience in this store. Even without an appointment there’s usually no longer than a 15-20 minute wait. You could spend all day trying to get help on the phone. Go to the store instead with any problem you are having, they will make things right! Very knowledgeable & patient employees.”
“Very professional and treats you very well. Even if you are a pre-paid verizon customer. We always like this place and are willing to travel for great customer service.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I recently visited this store to switch my family’s mobile service to T-Mobile, and I had the pleasure of working with Holly. She assisted us from the moment I walked into the store all the way through completing the entire transfer process, including helping us understand and complete all the necessary steps to take advantage of the available promotional offers.
Without Holly’s guidance, the whole process could have been quite tedious and confusing. She made everything easy to understand and ensured that each step was completed correctly. Holly is extremely knowledgeable, patient, and professional.
What impressed me even more was seeing her help her fellow team members when they came to her for clarification while assisting their own customers. It was clear that her knowledge and experience are valued not only by customers but also by her colleagues.
I highly recommend asking for Holly if you’re looking for an excellent customer experience. She truly went above and beyond to make the entire process smooth and stress-free for our family.
Thank you, Holly, for all your help and outstanding service!”