“Stopped here when passing through the area. Store was extremely clean and everything was stocked and displayed nicely. Dominik, my cashier was extremely friendly”
“recently visited Northwest Lube and had an excellent experience from start to finish. The team was professional, efficient, and genuinely focused on providing great customer service. As soon as I arrived, I was greeted promptly and they clearly explained the services my vehicle needed without any pressure or upselling. What really stood out was how quickly they completed the job while still being thorough. They checked everything carefully and even pointed out a couple of minor things to keep an eye on in the future, which I appreciated. It felt like they were looking out for me rather than just trying to make a sale. The staff was friendly, knowledgeable, and respectful of my time. The waiting area was clean and comfortable, making the short wait even more pleasant. Overall, Northwest Lube delivered top-notch service, and I’ll definitely be returning for future maintenance. Highly recommended to anyone looking for honest, fast, and reliable service.”
“I’ve never reviewed a fuel station, since most, to be honest, don’t leave much of an impression one way or another.I have visited this petrol station cum convenience store many times now. They always have the lowest petrol prices along my route and their store is always tidy and clean. What is more is that the attendants in the store are amazing. They are very friendly and helpful and more than happy to go above and beyond. I’ll always come back to this place!!”
“They just opened this location back up recently and I have never seen a touch screen pump before which I thought was pretty neat. Super easy to use with the app and the price was best in the area.”
“This place is really clean and the employees are great. They’re personable and kind. I needed to use the bathroom today and the cashier offered to make sure it was clean before I went in! Literally something small that made a huge difference for my day.”
“Prompt service! The gasoline boy was very polite as he asked me what fuel I will avail. He was very quick and attentive. Despite having lots of customers they were very consistent in entertaining everyone.”
“I dread going to gas stations but I must say that I just had the most amazing customer service experience by Kayla today! I was having somewhat of a crummy day and she made it all better with a 2 min interaction I had with her. She is a gem! She smiled and made me laugh. My fave gas station!”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.