Gerald Ford, serving the Greater Chicagoland area including North Aurora, Aurora, Naperville, Plainfield, Oswego, Yorkville, Downer Grove, Batavia, Elburn, Geneva, Sugar Grove, St. Charles, Lisle, and West Chicago, is a trusted dealership for all Ford needs. Customers appreciate the beautiful craftsmanship of the Ford models available in the showroom and note that the dealership offers both new and used vehicles. Many customers highlight the friendly and respectful staff, especially praising the sales team for their low-pressure approach and helpfulness. One customer described their experience as the best and easiest, thanks to the communicative and attentive salesman who helped secure a great deal on a truck. Others mention that the staff, including the general manager, go above and beyond to assist and ensure customer satisfaction. Service experiences are generally positive, with some noting that communication about service completion could improve, but overall, the service is appreciated. Frankie, a sales associate, received high praise for his respectful, friendly, and caring attitude, making customers feel valued even after their purchase. The dealership is known for making the buying process smooth, providing great prices, and offering ongoing support to customers. Many customers enjoy shopping, buying, and servicing their vehicles at Gerald Ford, making it a highly recommended place for Ford enthusiasts.
Brian Schwarz and Kaine Garcia are fantastic to work with! We usually order several new work trucks every year and they are always extremely responsive and provide us updates throughout the entire process. Both always go the extra mile to assure our needs are met!!
November 2025
Love Fords Marlon was very knowledgeable and caring. Also service department is the best!
November 2025
Amazing dealer the service department was great and had me out in less than an hour!