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“I can't say how happy I am with Jessica and Janet. They are amazing!! Always there to help and very good at taking time to explain things and turnaround time on requests are so fast. I feel they have always been there when I needed them. it's hard these days to find good customer service but I found it here.As for pricing on things - I'm not as happy - it keeps going up more and more each year. as does everything.”
“I may be old fashion but I was interested in getting some quotes for my insurance needs and started to fill out the typical stuff and I got to a point where I just said its enough and quit. I entered my phone # and Email address early on and finally gave up and quit. Yep I got calls and emails saying that there was a quote waiting for me so I followed the link to more questions and I gave up. Then the calls started. What did I start!!! Then I got a quote from State Farm in the exact format that I was looking for. I called and I got a person Julian - now my agent who answered all my questions and was able to send me quotes as I was on the phone. Wait!! ....am I in the twilight zone? I printing stuff and getting what I needed. My wife and I had some errors to do and when we got back I would validate all this stuff. I called and he was there ... (no automaton) a real person. A few more exchanges and I called and he was there again. We closed the deal and set up my payment date to when I would have money in the check book. I hope this was not a lucky stroke of luck but it made my day. I saved a lot of money today and hope it was not a dream. Thanks to Julian I have hope for customer service. I guy that knew what he was doing and help my wife and I through some tasks made easy by Julian. I wish him well and hope his career is bright. It's up to State Farm now to keep him on the payroll, he's an value added resource. Congrats to to well done job!!!”
10:30AM - 2PM
2114 Plum Grove Rd, Rolling Meadows
Insurance
“Agent was very helpful and knowledgeable of the information. My experience was very precise, communication was top level, it was one of the best experiences overall!”
“Lizbeth Balleno was a good help, I’m typing this down on behalf of my mom, she says that the services with her was amazing, she was a great help with all the issues she had and helped her understand with everything”
10AM - 1PM
38 S Plum Grove Rd, Palatine
Insurance
“This is an amazing office! My family has been insured with the Hugh Mastersons office for years — both our homes and cars. The team is truly exceptional: always ready to help, willing to listen, and consistently providing the best advice tailored to our needs. Their professionalism and genuine care give us real peace of mind. If you’re looking for a supportive, reliable, and highly professional insurance office, do not hesitate to call them. Highly recommended!”
“I am so pleased with Cindy and her efforts for excellence and customer satisfaction. Cindy is always able to provide a correct answer and researches anything that might not be totally clear.”
9AM - 12PM
1584 W Algonquin Rd, Hoffman Estates
Insurance
“I had a great experience working with Mila. She helped me find a new policy that saved me money and made the entire transfer from another state process quick and stress-free. Everything was clearly explained, handled professionally, and wrapped up much faster than I expected. I really appreciate the support and highly recommend them!”
“I have been a client of State Farm with Anne Groh Beckman as my agent for many years. Anne and her team provide exceptional service. They return calls and emails quickly and are always professional, pleasant and eager to help. Amy Vanderwerff, Account Manager listened to my concerns regarding the rising costs of my auto policy and found a way to lower the cost. I highly recommend using Anne and team for all your insurance needs.”
“I called the wrong office by mistake, but I am glad I did. Diana took the time to answer my question and explained things in plain English. No rushing, no bully sales talk, just helped. After talking with her, I honestly thought about switching over but she also let me know I was locked into my current plan.”
10AM - 2PM
530 Barron Blvd Ste B, Grayslake
Insurance
“I first contacted George ten years ago. We did not do business then because I had a good relationship with my then agent. However things changed and after my previous insurer (Cincinnati) increased their premiums by 2.3x over four years I asked George for help. He provided me a quote on a Sunday evening and worked with me to understand my situation and concerns. He came up with a policy that was great value and importantly did not have excessive deductibles like the other quotes I received. Experienced, knowledgable, helpful, thoughtful, thorough and fast are the words I would use to describe George and his team. Thanks.”
“Just moved back to Illinois and had to update my insurance! Spoke with Melissa and she was very helpful on getting me set up with a new policy and answered all my questions! Not only was it professional and kind service, I'm now paying even less than before! Highly recommend trying them out. Thank you Melissa!”
“To my friend Cliff he is wonderful best long time friend and he is wonderful state farm agent for 45years may God blessed loveya your friend Jon Ferguson xx??❌️❌️❤️?”
“Been with the Fiorelli Agency since 1975. Always a great experience. Never once have I shopped for better rates. On top of this, I worked for Allstate in the Home office for 32 of those 50 years.”
“Our representative Lacy has been extremely helpful with dealing with our accident with an at fault drivers insurance company. Going above and beyond the normal call requirements for this situation. We highly recommend her as our insurance representative for auto insurance needs. Thank you”
“I've had nothing but great experiences with Paul and his office staff for the past 15 years. Been prompt with getting back to me. Have stayed with Allstate because of the agency not the company. Thank you Paul!”
“Jimena was great at explaining every detail of the insurance. She was very friendly,patient,and kind.My husband and I were satisfied with the service received in this place !”
“Both Steve and Ingrid Hapanovich have taken care of my family's insurance needs for nearly 20 years. They have always been responsive when we've had questions or emergencies. Furthermore, any additional insurance recommendations they have provided us have always been based on our needs and with our best interests in mind. They truly exemplify what it means to be "In good hands".”
9AM - 5PM
331 W Northwest Hwy #101, Palatine
Insurance
“Constantinos is a very good person that really cares about his job and really wants to help people at the same time he’s so professional it takes time to explain everything to where you understand it. I wish him the very best going forward in his career. He really deserves it and so does his business. His secretary is an awesome person very pleasant. Awesome Customer Service. I felt so welcome that I felt like I was at home. Keep up the good work. And thank you again”
9AM - 12PM
734 E Dundee Rd, Palatine
Insurance
“Matt and his staff have always been outstanding in helping me find the right coverage for my needs. Their service is always friendly, thorough, and incredibly helpful. I especially appreciate their quick response time whenever I have questions or need support.”
“Exceptional Service and True Professionalism. I’ve had the absolute pleasure of working with Jimmy for all my insurance needs homeowner’s insurance, my business policy, and commercial vehicle coverage and I can confidently say he’s one of the best in the industry. Jimmy is incredibly responsive, knowledgeable, and always goes the extra mile to make sure I have everything I need. Whether it’s a simple Certificate of Insurance (COI) or something more complex, he provides the information quickly and thoroughly every single time. His attention to detail, clear communication, and dedication to his clients make all the difference. If you’re looking for an insurance agent who’s reliable, professional, and genuinely invested in helping you protect what matters most, I highly recommend Jimmy. He makes the entire insurance process seamless and stress free.”
“Chris Solare to save the day!?Thank youWe’ve all been there, when our ducks are scattered, and we cannot get any of them lined up. I made a choice to drive my car that wasn’t currently insured because we where moving home and auto insurances around to save money. I made the choice to drive down a road with a slower average speed and unfortunately was not paying attention to my speed and got pulled over.Very bad timing. Karma’s on the clock. I get it, I’ve made the wrong choice, ok.Come court time, my case is closed and I’m off probation, told that I’m all finished and free to go. The end. -Dec. 16, 2022.Aug. 2023, I applied for a job with door dash, come to find out my license has been suspended since September 2022, because I haven’t purchased SR-22 yet.New news to me!!!!We have two very well-known big auto insurance companies for both home and auto, and neither wanted to provide service for me. When I was making phone calls to acquire the best price and service, I unfortunately was getting more bad news with the lack of companies wanting to deal with our situation.Chris was the first one who actually treated me with a sense of human dignity and respect. I made a mistake, but I’m still a human. I appreciated his service and information that he provided and feel comfortable and confident to continue to expand my business with him and his dad’s company with all of our insurance needs.If you want safety, security with a family feel when you are looking for any kind of insurance help, I highly recommend working with Chris and his dad(didn’t get to talk or work with Jo, but it seems like he’s a good teacher). ?Thanks again!”
“I recently transferred to Bill Colbert’s Agency after having a less than pleasant experience with another agency in the area. I’m very pleased with his knowledge and the attention I have been given. I’d highly recommend Bill for his pleasant and personal attention!”
“I've been with State Farm specifically Phil's office for many years, through lifes ups and downs. There is no match for that small town feel, when you call and they know your name. Kasia specifically goes above and beyond, there really is no match.”
“I had a fantastic experience with Zack, Kayla, and their team They are extremely knowledgeable and helpful, providing exceptional support throughout the entire process. Their expertise in navigating insurance options made a significant difference, and I felt confident and well-informed every step of the way. I highly recommend them to anyone looking for expert assistance in insurance!”
“Switched to this agent as mine was 2 hours away. Could not have been happier! Kathy was able to help get my policies squared away after quite a few years of me not looking at them.”
“Tihomir V was very attentive to my needs, processed all of my policies on time, and answered all of my questions, and always responded immediately to my voicemails. Good rep to do business with! Highly recommended as a quality individual.”
“Michael is such a great agent that is so willing to help. As a new business owner, I appreciate the assistance and networking tips he provided. I have great insurance with a great professional.”
“In short, Mary Ann has been the best insurance agent we ever had. Over years, we went through different insurance companies and various agents but she by far has been our favorite. She is very knowledgeable, professional, and willing to help. Along with her staff Deici, we can always find someone to talk to every time we had questions or ran into insurance issues. Mary Ann/Deici, many thanks to make our life easier :-)”
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“Brian is patient and easy to work with, explained the process, showed us all of the alternatives, and helped us secure the best home/auto coverage based on our requirment, compared to what is available in the market.”