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“This store is great! The manager went above and beyond and replaced my battery. They made it easy and were professional and courteous. NEVER go to the Gurnee location or any non-corporate owned locations if you want good service.”
“Nick was super helpful with everything from the key fob battery to the rear windshield wiper.
There's a nifty trick to get the wiper blade on, and he was able to accomplish in seconds what normally takes me 10 to 15 minutes to figure out...”
“I was sent to this batteries plus location after initiating a phone screen replacement with my cellular insurance. Shortly afterwards I received a courtesy phone call from Martha Rodriguez, who was confirming my appointment. I expressed some frustrations brought upon by Assurant, and even though it wasn't her issue, Martha offered solutions that she could help with. She was knowledgeable, friendly and accommodating. She finished my screen replacement faster then the time it took me on the phone initiating the insurance claim. When I think of, what customer service should look like, I picture her! Thank you for the help and support you showed today, somebody give this lady a raise!”
“I always go here but today was an exceptionally great experience. It was 10 degrees outside and Lincoln was more than willing to help change the battery on my vehicle. Thank you so much to Lincoln and the whole team.”
“I came in on Sunday to buy new windshield wipers for my car. Angel was super nice and sold me some really good and sturdy wipers and even installed them for me. I’ll definitely be back and looking forward to shopping there in the future.”
“Very courteous, knowledgeable and helpful staff. At the end of the day, products are all the same. It’s the staff that makes the difference and this store has some of the best!”
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“The Northbrook location was superlative, fast, and super easy. I ordered a new AGM Battery with premium installation online with same-day service. The staff is knowledgeable, friendly, and efficient. My new AGM battery and installation were half the cost of Jeeps, just 10 minutes away. It was well worth the drive, and I am going to buy my next battery there, Thanks Samantha!
Best Regards
Ray D.”