“I stopped in here today and was greeted right away. I purchased a bathing suit and Laura the associate helped me out and she was friendly and helpful. She gave me exceptional customer service.”
“The young high school kids were kind of rude and dismissive when I asked them for help on looking for some Ugg boots. One of them made a comment stating how stuck off and snobby I was. I am not. He just didn’t wanted to help me after I asked him to. The manager Donna (I think that’s her name) saved the whole situation. She and the other ladies and 2 dudes tried to look for the boots that I was looking for. That manager deserved a raise and that child (whomever he belongs to, and clearly he didn’t sound like he came from our northbrook areas) needs to learn customer service.”
“I love shopping at NM. I enjoyed buying gifts at the Men’s Department where there’s a great selection of quality men’s clothing. I appreciate Yulia krukitova, a wonderful Client Advisor, who is incredibly helpful, polite and truly supportive of my shopping agenda. She directs you to a great selection of products and latest trend in Men’s. I always feel better knowing, I am in good hands when I shop because she meets your expectations.”
“Bill helped us at the register. He was so helpful, kind, and precise! I hope I will experience the same great personality anywhere else I shop. Definitely coming back. What a breath of fresh air!”