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“Gianni was extremely helpful with setting up my new phone & watch in a quickly manner. He was able to answer all my questions and make sure I left happy with my new phone!”
“We recently purchased a new TV and were fortunate to have Josh Hoffman deliver and install it. He is top notch and it’s clear that he’s an expert in his field. Josh spent time ensuring that we fully understood the features of our new TV and patiently walked us through all the new components. We’re very pleased with our purchase and thanks to Josh, feel comfortable navigating the latest functionality.”
“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”
“Came in confused to get a new phone ...The representative named TAHREEM FATIMA,made it very easy .She helped me get a phone way cheaper than any other stores...I totally recommend this store..Whenever you are here..just call her out .cause she is just awesome”
11AM - 7PM
5029 W Montrose Ave, Chicago
Electronics
“Quick replacement of my IPhone screen, and a reasonable cost at $80 before tax. Quoted 30 minutes to do it, only took 20! Friendly fellow, and two weeks in, the phone still works perfectly. I've got one more cracked screen, so I'll be a repeat customer. Highly recommended for iPhone screen replacement.”
“Had a LG 32" tv that suddenly had no picture (but was getting power). Took it in for a diagnostic to Minas since they're listed as an LG service center and in the neighborhood. $39 for the diagnostic and Raffi thought best guess would be the main board. Since it's a 32" tv, he suggested going with a new tv since the part, new would be $160+. (Aram did also offer that they had a 32" in the store for $99). Raffi was open to me making a low cost effort to repair the tv by having a $20 part shipped from a recycler to the shop. Though the part was an exact match for what was in my tv, it didn't fix the problem (suggesting it would be a more complicated problem with the display itself). I took care of returning that part. All these checks were part of the $39 diagnostic. They took care of recycling my old tv and I went ahead with shopping for a new 32" tv.”
“OMG!! The customer service at this store location is the best I've encountered abs I've been with t-mobile for over 25 years!
Professional, patient, attentive to every single customer's needs that I saw, including my own.
I went in to purchase a new phone. The manager, Martha, helped me update my plan and account and do a trade-in to save me money. Geneva helped me with my hardware and accessories. Jayleen helped me with transferring all my data. This team was outstanding.
I live over 20 miles from this location, but I'm willing to drive to them for all my future needs and purchases!!”
“Fixed Samsung 55ich tv that I bought from marketplace that came damage with LEDs fixed LEDs in less than a week and got my tv up and running also gives 90 day warranty employees are very friendly and dedicated to there work”
10AM - 8PM
141 Skokie Blvd, Northbrook
Electronics
“Went to TMobile Northbrook during holidays about 6 mo. ago. A very nice knowledgeable man named Spenser helped set us up as new customers. I was nervous about switching but have had ZERO problems with their 5G cellular service traveling to other states too. We also have their portable home internet which we take on the road with us for instant wifi. We love Tmo!”
10AM - 7PM
4714 N Broadway, Chicago
Electronics
“Jorge was exceptional. The smoothest transaction and super helpful. Such a helpful employee. I never know how to do phone or internet things and Jorge made that experience such a breeze. Dude should get a raise.”
“I came in for a pickup and made another purchase in-store.Rudy greeted me and assisted with my purchases. He was extremely patient and determined to solve an issue we encountered together. Matt had come in for his shift during the engagement and was pleasantly helpful. Thanks for all the hard work.”
8AM - 4:30PM
5800 W Touhy Ave, Niles
Electronics
“??️ I’m a 2 decades of shure microphones professional entertainment manager user and I never experienced any problems in using their great and reliables products.Oh, yes, I’ve got one problem this summer when the mic dropped directly on the grid because of a strong wind on an outside stage performance. (Last picture with a broken capsule)Otherwise I strongly recommend their microphones for pro use on stage and in studio recording environments ??”
“I have bought several Region Free DVD players from Bombay. Exceptional people and service. Very Helpful. Low Prices. Top Brands. What's not to like. Love this place”
“I just ran in to pick up some snacks and look who I found? I thought that Shadow was out of stock everywhere and there he was! Will go nicely with my other Featherly Friend.This is a small Target with limited items but has the essentials. Nice sized parking lot in back.”
“Went to T-Mobile to ask about my current service and left with a new Apple Watch! Shout out to Stephanie for the help! She was kind and patient even though I had a million questions. Sending my family to this location”
“Excellent service, I always come to change my phone here since they give the best promotions, they always have a pleasant atmosphere, it seems as if all the clients were close friends. I feel happy with the service I received from Angélica, Lisbeth and Julisa ☺️”
“Great location with friendly staff! We upgraded our phones at this location last week, the team member who attended us, Carlos, was great! He took his time and explained us all of our options and offers, great energy from that guy. When we received our phones we came back to get screen protectors installed and another staff member was there to help us, he also did a great job. I would be proud of my team if I was the manager here!”
“Ayesha was very helpful and fast,i was more than satisfied for the care of service and hospitality. I recommend all my friends and family to buy from Metro by t-mobile .”
“Very good. Customer service and issue in one of my devices. It resolved it quickly. And now it's definitely one of the places. I'll go 24 customer service”
“Busy store but if you want a new phone and service you gonna have to be patient till you turns coming up.However they younger gen people are not as pleasant to deal with (it is what it is)”
“"Mills did a great service for our church. They analyzed our needs and provided knowledgeable workers and installers. The attention to details and courteous staff were so appreciated. They cleaned up the areas they worked on so there was no mess. We were very happy with their work."”
8AM - 10PM
239 W Golf Rd, Niles
Electronics
“I like shopping at Target, it has good prices, I always find what I'm looking for and the customer service is very good and the store is very clean, so I recommend that you come and buy at Target.”
“Must visit. They have every Indian item that you are looking for. Starting from idols, to handicrafts, decorations, festive collections, etc at a very reasonable price in Devon. Run by very friendly people. Highly recommended.”
9:30AM - 5:30PM
1609 Maple Ave, Evanston
Electronics
“I have an old Norelco 985RX electric razor. It has to be 25 yrs old. The battery died several years ago, but I didn't throw it away because it is BY FAR the best razor i have ever owned. I came across The Shaver Shop with a little research and the gentleman there repaired my razor and it is like brand new! No new "quad head, micro blade, beard sensing, etc etc can compare to the old Norelco!!! I HIGHLY RECOMMEND THIS STORE!!”
“I'm happy to say that with today's visit I reclaimed the Dukedom of Target, Highland Park. You may now address me as Your Grace. I surveyed every corner of my duchy, and I must say, it was in fine form today. I particularly liked how the Easter confections and bakery items were prominent and upfront. The coolers and freezer cases were well-stocked. I found the Royal Beverage, thee Diet Coke, in its usual place. I also perused thee Easter Squishmallows down yonder thoroughfare and marveled at the marvelous selection of Messrs Hershey, Ferrero, Ghirardelli and Reese. Hear Hear! Actually, there there! My loyal retainers, thee Target employees, were resplendent in their red livery. They did a fine and efficient job of scanning my merch. In the event my title is stripped from me before my next check-in, I bid you farewell. Karyn M, Dukedom of Target, in thee suburb of Highland Park, Lake County”
“This is my favorite target location!!! I've been to a lot of targets in the Chicago area and this is my location. It's huge and the employees are very very very helpful and really kind. I always find what I'm looking for at this target whether it's snacks, clothes, electronics, toys, hygiene products. Other target locations on the Northside of Chicago are small, unorganized, messy, and the shelves aren't restocked.It's located in the heart of UPTOWN Chicago and it's great to see how much UPTOWN has evolved. Building a target here was a great idea. I'm a native Chicagoan and I grew up in Edgewater/Uptown; sure you'll see a lot of crackheads here and there but it comes with the territory; sad to say.”
“Joshua was super helpful and fast with setting us up for the T-Mobile 5G home internet, definitely would come back to this location and recommend people to come here. Fast and Friendly”
“The employee Cindy was the kindest person ever. I get very anxious sitting by myself for a while in public places, but she talked to me like I was a normal human being instead of someone that was trying to just get me to buy everything possible. It was so refreshing. I even got to yap without feeling like she was annoyed with me because she was engaged in the conversation while simultaneously helping me with everything. I appreciated it so much because getting a phone is kind of a big purchase and it can be stressful for a lot of people but it was so easy because she explained everything so well without making me feel dumb for the questions I asked. Wish everyone was like this.
Side note - she had the coolest rings ever which I think is a relevant point :)”
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“First purchase. Item is unobtainium. Nowhere else in the country has any in stock and they were selling cheaper than I've ever seen it. I had to read over it several times to make sure I wasn't imagining things. This was around 8pm Eastern time. Within 30 minutes I get an email the order has shipped. That immediately raised some red flags. They didn't provide a tracking number but I checked the Fedex app and sure enough a label was created.I know there's a lot of negative reviews and this probably looks like a fake one but if you see my other reviews I am no stranger to writing really scathing 1 star reviews when it's warranted. I think I see what the problem is here. For starters, they're drop shipping. At least they did with my order. Less control over order fulfillment. And someone else brought up that they are requiring signature. On my order, they wrote in the address line 2 space "Signature Required" but they didn't actually select that option for the shipment. It was delivered, like practically all online orders, without a signature despite it saying signature required on the label. I don't know what they're trying to do with that. Maybe get signature service without paying for it but either way, there may be some truth to those other reviews.Posted July 2022. No customer service was required. Everything is subject to change without notice. Using a virtual card with auto locking feature isn't a bad idea given the iffy reviews but I'd order again.”