Verizon receives positive reviews for its helpful and friendly staff. Customers appreciate employees like Doug, who assisted with a drowned phone by lending a used device and helping insert a SIM card, enabling account verification and quick insurance replacement. Marco was praised for his patience and thorough support with phone issues and voicemail problems. Michael also provided attentive service, taking time to solve a customer's wife's phone problems after other stores couldn't diagnose the issue. Customers highlight the knowledgeable and cool salespeople, making the store a friendly and reliable place for phone needs. Overall, Verizon is known for excellent customer service and quick, effective solutions.
Bad service, poor customer service. Bait and switch to me.
September 2023
I had help with my phone messing up and my voice message box was full even though I had one message and texts saying they weren’t going through and Marco was super helpful! He answered many other questions and I would highly recommend him to anyone needing help! Ask for Marco!
July 2023
Awesome Awesome Awesone place!They will Hook You Up! Friendly knowledgeable salespeople who are really cool makes a big difference. I will visit again for all my phone needs!
