Pottery Barn is a well-known retailer offering high-quality home furnishings and decor. Established in 1949 in Chelsea, New York, it has grown into a global brand with a strong presence through its ecommerce site, catalogs, and physical stores. Customers appreciate the wide selection of furniture, bedding, and accessories that help create beautiful and comfortable homes. The staff is praised for their helpful and friendly service, often going above and beyond to assist with questions, suggestions, and special requests. Many reviews highlight the exceptional customer service, with employees demonstrating patience, kindness, and a genuine desire to help. The store maintains an immaculate and well-merchandised environment, making shopping a pleasant experience. Overall, Pottery Barn is recognized for its quality products and attentive staff, earning loyalty from customers both online and in-store.
Needed to make a return that was a little difficult on my end. They were so helpful. It made it a breeze.
June 2025
Beautiful fabrics and furniture. Love the Light fixtures and lamps.
May 2025
Kathleen was great to work with. It was a busy Saturday but she was very thorough and took time to help answer all my questions. Purchasing the Turner sofa. Thanks PB
