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“Came to the store to get last minute supplies for a store opening in the area!
Jennifer immediately offered her assistance and made my stressful morning 100x easier.
The next day I realized I lost my receipt and she went above and beyond to call someone to find the receipt for me.
Good people in retail are hard to find! Thanks Jennifer!”
“Number 1. I like room and board furniture
Number 2 I love the outlet. It's like a fun treasure hunt. Sofas for $99. I got a table for $39
People are always great”
“Looking to buy a great spicy salsas I found it in this grocery international market store also great collection of chocolate and affordable food from Europe and India Mediterranean Sea pretty much all over the world lots good gifting items love the great selection of wine and teas specially the teas are my favorite!”
11AM - 6PM
2210 Oakbrook Center, Oak Brook
Home Decor
“We have always enjoyed buying from this Ballard location but our experience Yesterday inspired me to write feedback. Our young daughter was having a difficult time but we had hoped to buy some items for our small renovation while we were in the area. We were about to walk back out as soon as we walked in, but Felicia met us with a smile and was incredibly kind and helpful. Her compassion towards our daughter helped us all to reset and find what we needed. It may seem small but it meant a lot to us. We will absolutely be reaching out to her for future projects!”
“Shoutout to Lily C! Made what was turning into a poor experience of a high ticket purchase into an absolute Master Class in customer service. I’m a firm believer of it’s not what you give people, what you do to them, or even what you say; it’s how you make them feel. Lily took accountability and ownership of a situation by going above and beyond to show she was invested our satisfaction. Highly recommend asking for her when visiting this location for you next jewelry purchase! Thanks Lily!”
“There are so many Breville espresso machines on the market, we weren’t chancing a bad/disappointing purchase on Amazon. Lisa, a sales associate approached us politely and asked if we had any questions. She relayed the differences between the models and even other brands, then made a cappuccino for us from the Oracle Jet we were leaning towards.
We also bought espresso and cappuccino glasses and a mass of dish towels (WS’s are the best).
And it got better. They offered to issue a claim check and hang on to our purchases until we were ready to leave the mall. We called them when ready, and they brought our purchases to our car. And thanked us again with a smile.
Bravo Williams Sonoma! And many thanks again to Lisa for helping make this espresso machine selection so seamless and pleasant.”
“Recently I visited the Oak Brook store and had a question about my bill. Imprint could not help me and I would have been billed incorrectly. So I called the Oak Brook store and spoke to a very knowledgeable manager named Mary. She immediately made me feel that Crate &Barrel would help me and I knew immediately that I was in very capable hands. Within a short period of time I received a message stating that my account was cleared. I have worked retail for over twenty years and I recognize an employee that a company can be proud to have. Thank you Mary..”
“Good selection, but BOY was this place packed on Black Friday. We were still able to get our kids in there to shop, but the checkout line was 30 minutes long (not a complaint against the store.) They didn’t have all the sizes we were looking for, but overall this was a good store experience.”
“We had a great experience working with Jane and Audrey! Jane helped us pick all kinds of great furniture options and colors. Audrey put our ideas into a beautiful plan for our new home. We are greatly looking forward to seeing everything in real life. Jane helped us secure good prices for the great quality furniture. We had a great experience at Arhaus Oak Brook!”
“Love Joss&Main Oakbrook. Theresa has been so helpful with helping refresh our home. The only problem I had was the assembly portion of my second purchase with her. No one contacted us at all to set up a time for assembly. Our chairs have been sitting in a box for 5 days. Theresa was able to assist with refunding me and for sure we will be in touch to purchase more. She also introduced us to one of her designers to help with the rest of our home. I would give 5 stars with the exception of the assembly snafu.
Shout out Theresa ?”
“We had a great experience working with Jane and Audrey! Jane helped us pick all kinds of great furniture options and colors. Audrey put our ideas into a beautiful plan for our new home. We are greatly looking forward to seeing everything in real life. Jane helped us secure good prices for the great quality furniture. We had a great experience at Arhaus Oak Brook!”
“I really wish I got the gal's name who was working with me so I could properly compliment her -- she was WONDERFUL! She had wavy, boho styled hair and brown framed glasses.
I came in with a friend this past Saturday while on the way to a bridal shower in hopes to grab something off of the bride's registry. They only had one of the things on the registry and despite this being entirely our fault for waiting until the final hour, the gal we were working with ran all over the store to make sure we had two gifts to bring. In the end we got creative with the second one and made it work! While she was ringing, another sales associate jumped in to help wrap and their energy was upbeat and a great time. They turned something that was a big stressful mistake on our part into a quick and easily handled situation! (And we never had to walk further than the cash wrap!)”
11AM - 7PM
2A Oakbrook Center, Oak Brook
Home Decor
“Staff was super friendly and helpful - both on the phone and in the store. Wide variety of products available to try out.
Of course it’s on the pricier side but you know that when going to PB!”
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“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”