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“My experience was great. I was in serious need of a car battery with 30 minutes til close on a Friday night. Super helpful employee, Ozzie, grabbed my battery, practically ran to my car and. Got me out in 15 minutes. Good job.”
“I’m super impressed! We called ahead, got a quote for a used tire, and pulled up and only waited for 5 minutes or less. They instantly serviced us and the service only took about 10 minutes total, not even!
We were there for under 30 minutes, got our tire instantly replaced and got a GREAT DEAL!
100% recommend Tires Unlimited!”
“I went because my car was giving me trouble starting and it turned out to be the battery that needed to be replaced and Jonathan, the Czech, was on point with the scanner and installed it, good job??”
“I stopped in to pick up some things for my son's car at the Countryside location. Needless to say, car parts are not my area of expertise. I received EXCELLENT customer service from Eric! He was beyond helpful and friendly. He even put on the new windshield wipers I purchased! Give him a raise!!”
“Fantastic customer service experience from Timothy at this location! He was knowledgeable, helpful, and friendly! He assisted me in getting me what I needed and giving recommendations about what he thought would be best for my car. Will definitely be back for other things in the future should I need them. Highly recommend O’Reilly’s and Timothy!”
“Dropped by to have my battery check for warranty, i was lucky to meet Alexandr, a very helpful, and polite, young man, who offered to carry my heavy battery into the store, he checked the battery, said it was beyond the warranty, he said he could try and charge it, but to be safe, i should get a new Duracell battery for my BMW, which I did, Alexander, even carried it out to my car.
Great service from Alexander, which is a hallmark, of Batteries Plus. I go the when ever I need batteries, great price, and great people to deal with. One time they delivered a battery to our company, which saved us a lot of time.”
“I went in looking for something to help me pass my emissions, the manager recommended that I add a Cataclean to help clean my system. Product helped me pass, and saved me a couple of hundred bucks in repairs. The manager cares about the customers and knows his store/products. He was a very polite and really handsome.”
“Came into store Wed evening, 3.13.24 and nice young man ( didnt get his name, my apologies) since my older jetta died on way home from work. Even thought vehicle older, this never happened before. Gentemen was super helpful, able to read battery was at 100% and suggested faulty ground wire could be issue. Great service, very personable, need more employees like him. Thank you.”
“Wayne at the Merrionette Park store is a great guy! I needed to change my brake light bulbs and he went out to the parking lot and did it without a problem! I will definitely go back for any other car needs I have.”
“Great neighborhood car parts store. Easy parking and simple store layout. The service is always friendly here. But it always seems like there are 1-2 few people working there. Between customers and customer phone calls, checking out isn’t exactly fast.”
“My wife and I were traveling from Connecticut heading north on 57 when a piece of the undercarriage in front came loose and was flapping making all kinds of noise. A bolt was missing, and parts were broken off from the front bumper underneath.
I saw the O'Reilly's from the highway and decided to see if maybe I could fix it with duct tape or something.
Tommy was at the counter, and I explained the situation and he recommended twist ties and gave me a couple of good tips.
So, Tommy. Your advice was perfect. The twist ties endured over 900 miles of highway driving since we were there Friday the 20th. We returned home Monday night without any further issues.
Thanks for that great advice and we wish you all the best!”
“Abraham did a wonderful job on explaining what parts I needed and the best route pricing wise. Even gave some suggestions to a few mechanic shops. 10/10 experience”
“It's been awhile since I stop foot in an auto parts store. The store unfortunately only had 1 employee, what is going on O'Reilly. Luckily for me Robert was on duty. He was on the phone nonstop taking care of customers. He was taking care of a vendor that was dropping off inventory. He took time to address my questions and provided his expertise in helping me with my problem, even though he was busy and alone. Thank you, Robert. O'Reilly is lucky to have such a great employee like you.”
“Interstate employees gave good service and advise I brought a new battery... I came to the store with the sense of leaving with a new battery...my conversation with the employees assured me buying was the way to go ???”
“It was pouring rain I had no wipers and Noel came out and still helped install them, autozone was denying me the service will definitely start making this O’reilly’s my new go to auto part store!”
“outstanding custom service. i went to get a new headlight, with his assistance, the bulb was just loose. I did not need to buy one. He just fixed it for me. I did purchase another small bulb that was burnt out. The nice customer serviceman put it in for me. I would go to this shop they are very nice and helpful.”
“O’Reilly’s in Crestwood provided the best experience I think I have ever had at an auto parts store! I went in thinking something was going on with my battery or alternator, but both tested good. Long story short, needed to replace my purge solenoid. The Store Manager Billy went above and beyond and replaced it for me in the parking lot. Thank you so much again!”
“Always my go-to store for auto parts. I've always had good experiences with the quality of their parts.
If something isn't right there's no hassle exchanging or returning parts.”
“Great service. Went somewhere else and they told me I needed to replace the entire rear tail light assembly for $100. At O'Reilly , they helped me find the $4 bulb I actually needed. Thank you!”
“Great customer service ..but the waiting time is too long to be waiting in line...I think they need more cashiers one in the register and other getting parts to move smooth and faster..”
“Was really struggling unscrewing the prior headlight bulb, as it hasn’t needed to be changed in 14 years. Went back up to O’Reilly and Mandy and the mechanic stepped right in and helped me get it installed. Really appreciate their time, help, and expertise!”
“I only shop with Oreilys I send my customers there because not only are there Parts warranties covered but there communication skills are outstanding Thanks oreilys ??”
“Best O'Reillys in the neighborhood. The staff always picks up the phone. Not only that, they always know what they're doing or what their talking about, and very swift about helping you.”
“My cars battery had some corrosion and was on the verge of not starting. Heading out on a trip tomorrow, I was lucky enough to have Frank and Roman take care of this for me in a pinch! I highly recommend.”
“I go to the one on Cicero and Diversity. The people at the counter are soooo helpful. I like them so much that I always bring doughnuts or something for the gang there because of their service. ...”
“Roberto was TOP TIER when it came to replacing my headlight bulbs & provided the best customer service. I initially went to the 4719 South Cottage Grove location and was told to find someone to install. And I also found out they sold me the wrong bulbs. Which is annoying; I was expecting them to sell the correct bulbs & to replace them. So I came to the Oak Forest Location and Roberto replaced with the correct bulbs & did it in 10min! A LIFESAVER! Truly Grateful!”
“Phone was answered almost immediately, was put on hold for a brief moment but it is the middle of the day so I understand the high phone and walk in traffic. Regardless, my out of state commercial account was found in literal seconds, the parts I needed were ordered in less than a minute and will be picking up my parts later this afternoon.”
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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”