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“My vehicle was recently rear-ended, and the insurance company is dealt with was only approving a small sedan vehicle for rental (even though I had an SUV, they would not pay for something similar). Fortunately the manager, Jacob, helped me out a great deal. Although he couldn't put me in an SUV, he offered to charge the same price that the insurance company was paying for..... but for a slight larger & more comfortable sedan. I appreciated this so much cause I'm a bigger guy. But aside from that, he was also very professionalable and knowledgeable. He was also very quick and efficient.”
“Visited this location and wow let me tell you about this salesman Shady ,Made me comfortable and showed me a lot and gave me plenty of options. Best experience I had at a dealership. Thanks Shady!!!!”
“Albert was personable and friendly. When I dropped my car off he asked how my experience was. When he was closing out my rental he saw I worked for Home Depot and we talked about his next project he is having done through us. Thank you Albert for being so kind and friendly.”
“I’ll be honest — the name “Rent-A-Wreck” gave me pause at first. But after Hertz unexpectedly canceled on us, they were the only ones with availability, so we gave it a shot. I am SO glad we did.
From the moment we hopped on the shuttle, everything felt easy and welcoming. Derek, who picked us up and also works the counter, was incredibly hospitable. He shared the fun, cheeky history behind the company name, which immediately put us at ease. He also managed expectations up front: these aren’t brand-new flashy cars, but they’re solid, efficient, and get the job done. And he was right — check-in was quick, and our car ran perfectly with zero issues.
I was traveling alone with my son, and the entire experience felt breezy, comfortable, and safe — exactly what you hope for in a stressful travel moment.
The real test came at return time, when Chicago was hit with a full snowstorm. Despite the weather, the team welcomed us warmly. They told us to stay in the heated car while they handled everything outside so we stayed warm, dry, and safe. Because the storm had their entire fleet sold out, including their shuttle, Lou personally drove us back to the airport in the same car we had rented. That level of care is rare.
After dropping us off, we realized we’d left a bag under the seat. Even with the blizzard still going, they handled it immediately and responsibly. They’re holding the bag safely for a family member to pick up in a few days — no hassle, no attitude, just genuine kindness.
These are hardworking people who truly take pride in what they do. Rent-A-Wreck ended up being the unexpected hero of our trip, and I couldn’t be more grateful.
Highly recommend. Thank you, Derek and Lou! ?”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“I want to give out a shout-out to Victor pineda,he was very polite and very helpful and the rest of the staff was very nice as well smiling and saying hello?❤️”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“I brought my gls 450 to Tony Auto Collision. They did a very nice job and deal with my insurance and fight for me to got me the original part not after market. Very satisfied.”
“Friendly, professional, easy (especially for those who are renting with a debit card but want to avoid credit checks). Please rent here. You’ll be very pleased”
“Actually went through a different location, but since they didn’t pick up after being in hold for well over 30 minutes, I called here. Was only on hold for a little bit before Janine got on. Super sweet. She said she was already on the phone but that she’d call me back as soon as she was done. Got back to me very quick and was extremely helpful with the reservation, even though it wasn’t their location. Will def be going through this one if/when I’m in need of a rental again”
“Shay was awesome and took care of us, before closing and she was running late to get her kid from daycare and still took her time to help and didn't rush us.”
“Unfortunately, someone stole the catalytic converter off my vehicle so I needed another car to get around in until my car was repaired.
Charles was very helpful and professional. He took time to explain every document I was signing and even inspected the rental with me before I left the parking lot. If I ever need to rent a car again, I will definitely revisit the enterprise location in the south loop on Michigan Avenue.”
“Very friendly agents unfortunately this location only had a few compact cars and mini vans from the two I choose a compact car ( I drive an SUV)to my luck it had less than a quarter of gas. In future the selection if vehicles could be more clear.”
“I love this location! The staff are amazing, and they took really good care of me. I went to high school with the manager Sydney, and she's doing an amazing job running her branch. Every employee knows everything down to the "T," and they answered all of my questions professionally as well. I will most definitely continue doing business with them at this location moving forward.”
“Very kind staff. I had to get a rental while my car was in the shop.They always called me and followed up. They were very helpful! Only issue was they take a while to answer their phone, but it’s because they’re always busy. Overall, very good service!”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“My husband and I rented a car from Brookfield Enterprise Rent A Car last weekend. Everything went wonderfully. Both of the employees we dealt with did a fantastic job going through our rental agreement, ensuring we had a clean and safe vehicle and then a quick return experience. I would definitely recommend using Brookfield enterprise rent a car whenever you’re in that area.”
“Overall experience was excellent. Andres and K were especially helpful with facilitating pick up and drop off at Berwyn location and that made the experience great. Would definitely recommend to others and look forward to there next time we rent through Berwyn Enterprise! Thank you!”
“I really needed a nice truck for my family reunion. They gave me the perfect truck size I needed. I was worried they might not have a size I needed. Turn out the Jeep Cherokee was great. 2024. I'm definitely renting from Alsip location again. I'm so glad I picked this location bc the ladies there made the rental process so seamless. It was a small wait but good things come to those who wait. Plus, she practically checked me out at curve side. That was the best part to me. Thank you ladies...”
“The other rental company screwed us over. But yeah, Avis was there for us and Doug saved the day! He was extremely helpful and quick to get us in a vehicle! Doug and Avus You are GREAT!”
“Excellent customer service ! .I used them for staging my property . Even they do not specialize in short term rentals , the manager Nicole was able to offer me the furniture pieces I needed . She even arranged the dining table to be delivered from another store .The selection is not very large but nice enough. Best thing - delivery and pick up is free !! . They also put the pieces together for you . Julian and Jeremy - the delivery guys were extremely nice . Will definitely use the rent- a Center again !”
“Awesome customer service and great deals! Selection of cars and SUV's are amazing. Would have added the fifth star if they offered an overnight box in case you were able yo return vehicle early, but overall experience was very easy, fast, and great customer service with respect and a smile!”
“They gave me a car that smelled like cigarette smoke and mentioned that it is already in their system. This was the only mid sized car they had and we needed one so we took it. Fast forward to return time and I get a letter stating that the car smells and that they will charge me for it. This location does not answer their phones and return calls to rectify this issue. I will not be renting with Avis again.
Edit: I was able to get in touch with the location and they were able to help me out. 4 stars!”
“I feel compelled to leave this review for this Avis location as it was 1000 times better than the Avis location from which I originally rented my car. The agent here was kind, efficient and so helpful - actually printed my bill so I could see what the previous location had charged me (they refused to print a bill). The lot was easy to access and the location seemed safe. Thanks for ending my trip on a positive note!”
“I always have such a great experience renting from this particular Budget! Everyone is super friendly and easy to work with, never intimidating like some other rental places. They always make the process quick and stress-free. Highly recommend!”
“The guy at the front desk was super nice and professional. He helped us get our car without any problems, and even allowed us to extend it a couple more days with a minimal charge. He gave A++ customer service. Super respectful and helpful.”
8AM - 5PM
5259 S Archer Ave, Chicago
Car Rental
“Awesome service, I’ve rented a car for about 7 weeks with 5 Star services. The Archer location in my opinion is one of the best locations, thorough services. Special thanks to the manager there Claude, very stand up , hard working individual. Represents the company well, because of him I’ll always make Hertz my first choice for vehicle rental.”
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“Deon P. was very kind upon returning my rental vehicle and provided great customer service. He took the time to ask about my experience and made sure everything went smoothly. I really appreciated his friendly attitude and professionalism, it made the whole process easy and pleasant! Would definitely recommend. :)”