“Beautiful customer service they have best guy ever in the town. His name Kevan in and out he know what he doing. he give me the car I want easy to deal with always smile if you go there, ask about Kevan trust me you’ll see it by yourself”
“Visited this location and wow let me tell you about this salesman Shady ,Made me comfortable and showed me a lot and gave me plenty of options. Best experience I had at a dealership. Thanks Shady!!!!”
“Emerald Club is the BEST CUSTOMER SERVICE. I'm always so well taken care of. I had an issue with my car and when I turned it in at the Chicago airport, Jake helped me take care of it. He was so nice and professional. I always get the best rates with National as well. I never want to rent a car from anyone else.”
“Don't let the name fool you! Rent-A-Wreck exceeded my expectations in every way. Their vehicles are in top-notch condition, and the prices are unbeatable. But what truly sets them apart is their exceptional customer service - they go above and beyond to ensure a smooth rental experience. Case in point: I accidentally left my phone at the counter, and they made a special trip BACK TO THE AIRPORT to return it to me before my flight! Mind blown. Five stars isn't enough; I'd give them ten if I could! ?⭐️⭐️⭐️⭐️⭐️?”
“Did a tour on 11/17/25 with the maybach gls600 my driver Jose was extremely professional and would recommend him to anyone that plans on doing the tour. Will definitely be booking again. He was an amazing driver and had a very awesome personality and definitely made it an amazing experience with DS luxury.”
“The Countryside Enterprise location treated me extremely well. It was my 1st time booking through Expedia so I didn’t know what to expect but I was pleasantly surprised to by the ease of the process. The entire rental and insurance was handled through Expedia so all I needed to bring was my DL and Debit card. They took a $300 deposit and I had to show the insurance documents. I worked with Daniel Burchsted who was quite literally the best Enterprise employee I’ve worked with! He was very helpful, prompt and knowledgeable. He ushered me to a brand new car, helped me set up Bluetooth, & did thorough inspection of the car with me. The whole process took about 10 minutes or less! This location also let me return the vehicle after hours in the Dropbox. All in 10/10 experience, I will be renting from the Countryside location again hopefully I’ll get to work with Daniel too.”
6AM - 1:30AM
5150 W 55th St, Chicago
Car Rental
“Had best price, fast check- in at airport (no line!), had choice of a few vehicles when we got to the garage, friendly staff, quick return. Car was very nice, clean, in good shape, and ran very well. At dropoff Tyre (or maybe Tyrie - sorry not sure how to spell his name) was extremely kind, professional, and helpful. Helped us get though the check out process quickly and efficiently and even unloaded our bags for us from the trunk. Great customer service. He and all of the other staff were definately working hard. Would be nice to clarify where to exit at pickup from the garage, the sign was confusing to me since all rental companies go out the same exit booth but it doesn't say Alamo on the sign so in my opinion would be worth a quick mention at check in, but that's not Alamo's fault. Overall can't complain, was a great experience and would rent from them again!”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
“I brought my gls 450 to Tony Auto Collision. They did a very nice job and deal with my insurance and fight for me to got me the original part not after market. Very satisfied.”
“I had the pleasure of working with Aleah at Enterprise, and I couldn’t be more impressed with her customer service. Due to some unexpected weather conditions, my travel plans were delayed, but Aleah was incredibly understanding and accommodating. She went out of her way to assist me with a later drop-off time, ensuring that I wouldn’t be stressed out by the weather situation. Her professionalism, empathy, and willingness to go above and beyond truly made a difference in turning a stressful situation into a smooth and pleasant experience. I highly recommend Aleah and appreciate her exceptional service!”
“Shay was awesome and took care of us, before closing and she was running late to get her kid from daycare and still took her time to help and didn't rush us.”
“The whole experience was great The staff there accommodated my every needs at the call in several times to extend the vehicle itself they
had no problem with they took care of everything and on top of that since I'm a first responder they offered me the 5% discount again the experience was great I would highly recommend”
“Staff professional, check the fix a flat if the rental has no spare tire, ours was missing, fortunately we did not need it.
Vehicle ran fine, easy drop off at destination airport.”
“Very friendly agents unfortunately this location only had a few compact cars and mini vans from the two I choose a compact car ( I drive an SUV)to my luck it had less than a quarter of gas. In future the selection if vehicles could be more clear.”
“I love this location! The staff are amazing, and they took really good care of me. I went to high school with the manager Sydney, and she's doing an amazing job running her branch. Every employee knows everything down to the "T," and they answered all of my questions professionally as well. I will most definitely continue doing business with them at this location moving forward.”
“I rented here 2 times in the last month. They are very fast and convenient. Looking at other rental companies' lines as I walk past, I'm always grateful I choose Enterprise. The customer service is great, cars are clean, and there are no mechanical issues. I will choose this company every time I fly into Midway!”
“Very kind staff. I had to get a rental while my car was in the shop.They always called me and followed up. They were very helpful! Only issue was they take a while to answer their phone, but it’s because they’re always busy. Overall, very good service!”
“My husband and I rented a car from Brookfield Enterprise Rent A Car last weekend. Everything went wonderfully. Both of the employees we dealt with did a fantastic job going through our rental agreement, ensuring we had a clean and safe vehicle and then a quick return experience. I would definitely recommend using Brookfield enterprise rent a car whenever you’re in that area.”
“I really needed a nice truck for my family reunion. They gave me the perfect truck size I needed. I was worried they might not have a size I needed. Turn out the Jeep Cherokee was great. 2024. I'm definitely renting from Alsip location again. I'm so glad I picked this location bc the ladies there made the rental process so seamless. It was a small wait but good things come to those who wait. Plus, she practically checked me out at curve side. That was the best part to me. Thank you ladies...”
“The other rental company screwed us over. But yeah, Avis was there for us and Doug saved the day! He was extremely helpful and quick to get us in a vehicle! Doug and Avus You are GREAT!”
“Great experience the Employees treated me well , I walked in they greeted me once I got the car everything was explained to me I was also picked up at the collision shop where I dropped off my car i will always rent cars from this particular company especially this location behind Meijer’s grocery store on 159th in Orland Park Illinois Thank you enterprise”
“Awesome customer service and great deals! Selection of cars and SUV's are amazing. Would have added the fifth star if they offered an overnight box in case you were able yo return vehicle early, but overall experience was very easy, fast, and great customer service with respect and a smile!”
“Excellent customer service ! .I used them for staging my property . Even they do not specialize in short term rentals , the manager Nicole was able to offer me the furniture pieces I needed . She even arranged the dining table to be delivered from another store .The selection is not very large but nice enough. Best thing - delivery and pick up is free !! . They also put the pieces together for you . Julian and Jeremy - the delivery guys were extremely nice . Will definitely use the rent- a Center again !”
“The Staff and Store Mgmt. are exceptionally nice, Very Professional and Customer Service Friendly.. If I call and tell Ahmad the Store Manager what I need he’ll call around and find it for me and call me and make Sure I get it.”
“Went in today to return my rental that I had for three weeks. The gentleman that assisted me was extremely polite and helpful. There was another woman there who was being rude to another employee. The gentleman assisting me stepped in to help his colleague with her. The return process was quick and efficient. Gave 4 stars because there is an evident foul smell as you walk in. It was also there three weeks ago when I picked up the car. How terrible that the employees there have to be there all day with that horrible smell.”
“They gave me a car that smelled like cigarette smoke and mentioned that it is already in their system. This was the only mid sized car they had and we needed one so we took it. Fast forward to return time and I get a letter stating that the car smells and that they will charge me for it. This location does not answer their phones and return calls to rectify this issue. I will not be renting with Avis again.
Edit: I was able to get in touch with the location and they were able to help me out. 4 stars!”
“I feel compelled to leave this review for this Avis location as it was 1000 times better than the Avis location from which I originally rented my car. The agent here was kind, efficient and so helpful - actually printed my bill so I could see what the previous location had charged me (they refused to print a bill). The lot was easy to access and the location seemed safe. Thanks for ending my trip on a positive note!”
“The guy at the front desk was super nice and professional. He helped us get our car without any problems, and even allowed us to extend it a couple more days with a minimal charge. He gave A++ customer service. Super respectful and helpful.”
“Amazing service, the professionalism and cooperation was exceptional, really appreciate the way the individuals handle the whole process, plus provided me an upgrade to a better car.
Would definitely recommend”
“Work trips and car accidents always lead us to this enterprise. It doesn’t always have the most attractive selection but it doesn’t get you to point a to point b. Just make sure you are outside when they inspect it before you rent it. One car had a ton of scratches. The man didn’t mark them but we sure made she that he did. I wasn’t going to be the one suckered into that repair bill.”