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8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“AMAZING team at this location!! Lumi was so kind and helpful with my custom printing project, she took my vision and made it a reality with the most above and beyond service!”
“Went to this location for a finger-print appointment and Jackie and Charles were super helpful. They were able to accommodate me earlier in the day, and the process was very quick. Great work!”
“Came in to get a storage unit and was helped by Denise. She was extremely helpful and explained the process. I will be renting from her and recommending this place in the future.”
“The Honore Storage orientation through their Andersonville facility was well facilitated by Iliana. I am very pleased with their customer service and easy access.”
“I always have a great experience at this UPS Store. Even on busy days, the team keeps things moving efficiently while still providing excellent customer service. Gilbert recently helped me with a shipment and pointed out a AAA discount that I didn’t know about, which saved me money. I really appreciate the knowledgeable, friendly service and the attention to detail. Highly recommended!”
“Had a very pleasant experience at this location thanks to the outstanding service of Jason. He was helpful kind and patient despite the busy time of year. Will be coming back.”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“Great experience renting from Storage post in Albany Park, thanks to the location manager Claudia.
I didn't have the best experience with their corporate customer service team, lots of conflicting information, but the Albany Park location manager Claudia made sure the unit I rented was accessible from the elevator and parking was available right outside of the entrance to the elevator. As a person with mobility issues, this made a big difference for me. She also took the time to make sure everything worked well during my visits.
I found the facility to a clean, well lit & organized.
I do recommend storing items in closed containers, I noticed a lot of dust accumulated during the 6 months I didn't access my unit.
Price is very compatible with other storage locations, less expensive & reasonably priced than Extra Space storage.”
8AM - 7:30PM
4740 N Cumberland Ave, Chicago
Mailbox Centers
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“This is a fantastic UPS store. If you are helped by Omar, you are seriously in good hands. He is friendly, super knowledgeable, and will ensure that your package gets delivered appropriately and handle any problems that happen along the way. We shipped several packages across the country and he helped us tape them together and send them out all at the same time so that they would also deliver at the same time. The service at this UPS store is fantastic and I’m really glad I shipped my packages with this store.”
9AM - 7:30PM
917 W Washington Blvd, Chicago
Mailbox Centers
“The guys here are great!! Tig and staff are incredible. I visit 2-3 times a week and it’s the easiest experience. Couldn’t be more thankful to have them as my neighborhood shipment partners!!!”
“Mr Ebe is a diligent worker, polite, duty conscious. I made an error on a mail ,called him, he politely as always came to the phone corrected the error. Mail was delivered at the appropriate time. Many managers work for their money and no customer satisfaction. He has gone above and beyond, maintaining the85⁰ integrity of UPS. Please recognize him”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
9AM - 6PM
1440 W Taylor St, Chicago
Mailbox Centers
“Absolutely A+ customer service. Very friendly, speedy, and proficient. I genuinely enjoy coming here (HIGH praise for a shipping store) and think you should bring them your business.”
8:30AM - 6:30PM
623 W Lake St, Chicago
Mailbox Centers
“Love this UPS location - probably the best in Chicago. The employees are thoughtful, the experience is very efficient without feeling super rushed, and there was even relaxing ambient music playing. My experiences here are about as zen as shipping errands can be. Truly a well-managed location with an excellent staff.”
“Great customer service! Alaynna was wonderful and very nice to print out my label with no cost. I will definitely be coming back and will recommend it to all my friends and family members.”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“I always get a UPS mailbox in every state I am working for a period of time!
Hands down, this is the BEST UPS STORE I have ever had the pleasure of doing business!!! The staff is AMAZINGLY kind and always greet you when you come in!
Chris, the store manager is like none other!!! He is knowledgeable, kind, understanding, nonjudgmental, and his heart is NOT filled with a drop of prejudice! Hallelujah ??
His concern is whatever it is that concerns YOU!!! I ADORE them all and wish them ALL the best in life! ??
It is under new ownership since I had gotten my contract, but it doesn't seem to effect much.
Now, the only issue I currently have is the difficulty with parking, which is NOT their fault!
Right in front is a bus stop and directly across the street is a HUGE parking lot for a restaurant that does not EVER get enough business to fill it!!! Soooo... I'll let that rest there!
On another note, MANY who have heavy packages to drop off or pick will stop close to the door as possible with their hazards on. Sadly, when they return to their vehicles, they'll have a ticket of $75 or more!
ANYONE can observe that this is one of Taylor Street's GEM of a spot, and you'll think the city will work with it, but does NOTHING! I don't link that issue to UPS but the greed of Chicago!
In spite of it all... It is one of my FAVORITE places to visit here in Chicago... And there's not too many!!!
Oh, sure, there's nice things to see here and architecture to admire, but sometimes the people surrounding them or whose employed there can make it an unpleasant experience... But NOT HERE!!!
Thank God ??”
“The front desk staff is very helpful every time I visit. I am local to the area and prioritize coming here to drop off my packages because its always a positive and efficient experience.”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
8:30AM - 5:30PM
730 W Lake St, Chicago
Mailbox Centers
“I have used East Bank Storage twice: once for an extended period and recently for a brief period.
East Bank is clean, dry, free of bugs, and safe when you visit your locker. There has never been any mold or mildew on my belongings.
The staff gives good customer service, especially Linda. She assesses what you need and can come up with a locker that is just the right size and within your budget.
I would recommend East Bank to anyone.”
“Jenny was amazing. We were rushing to get a letter notarized, and she answered the phone and got to it before they closed. Really appreciate her help and she has always been amazing! Be here more than once!”
“Love this place…..Alan, Alberto,Mike,Jennifer what a great team they have gone above and beyond. Beautiful space and very ecliptic atmosphere artsy as well as charming. This space has everything!!!”
“The owner of this store is one of the nicest people ever and truly cares about her customers. We just started selling on eBay and she has helped us tremendously between discounts and professional packing. Cannot recommend enough!”
“I love this little UPS store. I’ve mainly done small printing jobs (self-service using a flash drive) and drop off returns with QR code. The guys were always so helpful and friendly. There’s one older woman who despite also friendly, she read (or “glanced should I say) things I printed off (which were mostly shipping labels anyway since I’m on Poshmark and Mercari). But it’s something I don’t appreciate since what I printed is none of her business. But other than that, all good.”
“I've been coming to this store from time to time for the past couple years and everybody here has been nothing but professional and patient and today was no different. I'm always grateful for their help. I'm also so very surprised at how people here in the community can treat these hard working people so horribly sometimes.... Pretty shocking coming from an LGBTQ neighborhood. I guess their not as inclusive or as patient as they make themselves out to be. Job well done to these beautiful people here. (ALSO, the store is very neat and clean, it goes a long way) Have a blessed day guys. ?”
“I’ve had to come in here about 5 times in the last two weeks and the gentleman behind the counter has been absolutely amazing! Unfortunately, his coworker came down with pneumonia and he’s been working nonstop. He’s always pleasant even when the customers are unnecessarily snippy. He’s so professional and gets the job done.”
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“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”