11AM - 4PM
805 Lake St, Oak Park“I’ve used this store twice in the last two weeks and i couldn’t ask for more. Very friendly young men helped me, they were fast and polite. And they knew all the answers to my questions. Thank you.”
“Best UPS store ever. 3 employees not busy at all. Much better than one on Lake. Bob notarized a very complex set of documents that needed special care. He handled it meticulously and quickly. Best UPS store employee in the country. The other UPS store would have almost definitely screwed it up if they had a notary.”
“Great Customer service. Very professional. I highly recommend this place. 5 Stars experience. The staff was so nice and helpful. Above all great prices you can’t beat.”
“Ben was extremely helpful in finding us the perfect storage unit. Highly recommend getting your storage units here. Customer service and the conditions of the units are great.”
“I went there for field print appointment. Nick was fantastic, effeciently working with me and other customers. They were kind enough to prepone my appointment a day early! The entire appointment took around 5 mins.”
“I’m impressed with the overall experience here. I’m looking for a good long-term storage place, a Matthew was extremely customer-oriented, responsive and helpful—a big part of why I chose them. Very accommodating and reasonably priced. Clean and secure. Maureen”
“This location has the best customer service. They are friendly and always help with any additional packaging needs. I pass the location near my home to come to this one specifically. Special thanks to Mr. Zebrauskas & Mr. Gil. J”
“My experience today at this Ups store was awesome. The staff is friendly and welcoming, I had an Amazon return and it was pretty big, Alexis helped me, she was sweet, reassuring me that she will take care of everything. I sighed of relief. They go out of their way for the customers, and that is a wonderful thing. I love them all, they're very helpful. I love how the store is clean, everything is in order and they service you with a smile. I highly recommend this store. Thank you so much for caring, and taking your time with your customers. Sincerely yours, A grateful customer!”
“Their team was quick, friendly, and helpful with my questions. I felt more positive leaving than coming in which is a rare find for mailing needs a week before Christmas. My package arrived to the recipient safely and on time / before Christmas! Thank you - I will be coming back for future mailing needs (:”
11AM - 3PM
730 W Lake St, Chicago“I tried several storage facilities over 10 years. East bank storage is the one I ended up giving all my business to. 10 years of wonderful experience, personal customer service, friendly staff. I feel like a family with them. They never raised my rent unexpectedly, probably only 4 times, I can call them and ask if they can bring something down for me. Like I say customer service goes long way. Any other facilities I tried, like Storage box, were lacking customer service, raising prices unexpectedly several times throughout the year basically gearing toward short term customers and showing complete indifference to their clients. So East Bank Storage is my kind of place! Love them!”
“Al is always very, kind, helpful and has great customers service. We always distance, because we love how we are treated at this location and always feel welcome ?”
“The staff was very helpful and reassuring while I was in the process of shipping a large, fragile item. Packaging costs were also much more reasonable than I was expecting.”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“I stopped by Wednesday 10.11 afternoon to drop off a couple packages to be shipped out. The amount of kindness and professionalism the manager Gu'Han had is incredible. This is one of the best customer service experiences i've ever had. I would go out of my way to ship packages out of this UPS for how stellar my experience was.”
“I've used this store for a while but recently, a package that Ebay said was delivered never arrived, and the team was so, so helpful! Turns out I needed proof of the failed delivery to get a refund, which they were happy to provide.”
8AM - 12PM
1200 W 35th St, Chicago“I've had a storage unit here since 2009 and I'm very happy I found this place. I love it. The staff is wonderful and super helpful. It's clean and easy to access. And it's such a cool building. I highly recommend East Bank Bridgeport if you're looking for a storage facility.”
“I have a family member who lives out of state. I bring my gifts here for special packaging!! Leo, and all the employees do a exceptional job taking special care of my gifts and getting them sent on their way.”
“I walked in with my return from Macy's! Packing slip and returns slip in hand! Sarah took it and I was in and out in less than 2 minutes at 1:30 in the afternoon!Doesn't get any better than this!!Talk about amazing customer service!This is my UPS store.This is the only place I've come to.I'm always in and out so quickly, especially when I'm on my lunch! Thank you so much Sarah and all of you at this UPS store that helped me every time.”
“Had such a lovely experience today, incredible customer service. I had my hands full between baby / puppy / phone call, and was waiting outside the store to finish my conversation before heading in. The kind man behind the counter came outside and and grabbed the package from me, offered me a receipt, and my puppy a treat! So thoughtful, generous, and helpful.”
10AM - 3PM
106 Calendar Ave, La Grange“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
“These guys are great. Came in yesterday and they were extremely busy yet calm, composed and helpful . They gave me all the information I needed then helped me ship out 85 individual packages. A+”
“Best place to get done everything you need in one place and very affordable prices??????highly recommended, no need to go different places,he is doing everything you need for life☺️”
10AM - 3PM
3013 S Wolf Rd, Westchester“It's heartbreaking to see how such amazing, patient, and kind staff have to deal with such unbelievably hot headed customers. Most of the time there's only ever one or two of them taking on so much. All of them deserve whatever bonuses ups has to offer!!!”
“Josh was incredibly helpful, kind, and caring. I had to print out a timely order for a friends wedding (the wedding shoe game) and he helped so much. The prints came out amazing and I’m so excited for my friends reactions! Thank you so much Josh, you have made a day that can be stressful so incredibly easy!”
Closed
1440 W Taylor St, Chicago“I use this place for my digital PO Box. Staff is very nice and process of picking up mail is very simple and straightforward. Never had any issues. Forwarded mail does take a little to start showing up but it does show up. I intend to continue to use this place for my digital mail. 100%!”
“Lucas helped me tremendously with my second storage unit. I have been out of town a bunch the past month and was just confused about the process for keeping my account current on both units and I felt stressed out. Lucas gave me a call to talk over options and reassured me of my Anxieties. Thanks Lucas, you saved the day man!”
“My favorite UPS Store for Excellent Customer Service.This is a Chicago UPS store near me which I use for my small shipping. Conner is great and Amanda is wonderful and always welcomes you with her beautiful smile. Thank you for your excellent services.”
“My mom and I came to use the notary service. The notary was at lunch and the young gentleman behind the desk found a chair for my elderly mom. They asked what notary service we needed and contacted the notary person. They did not offer the real estate notary service we needed but gave me a name and number to call. All three workers were extremely helpful and kind to my mother and me.”
“I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5 cash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.”
“This is an Amazon return point. The folk here are the best. They are always courteous, helpful, friendly, and serve with a great attitude. I go out if my way to do business here because of the superb people who serve here.”