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“I was able to speak with Brianna about switching over and using my own phone. She was helpful and informative. I came back and got it done with her and she went above and beyond.”
“Honestly so impressed with this company!
Sam was super kind, helpful, and professional. The whole experience felt smooth and well organized, and you can really tell they care about what they do. Definitely recommend!”
“Omg, where do I begin. Steven & Erika are PHENOMENAL!! Great personalities, amazing customer service skills, knowledgeable, thorough and just a breath of fresh air in this cold world. Steven was able to add a line to my account expeditiously, and also told me about other products that were available to me. Steven & Erika both deserve a raise/promotion. I’m totally convinced they’re an asset to the Cricket Company. Btw, R.I.P. Rafael. ?”
“I had my battery replaced on my iPhone 13 Mini, one of the few shops that had batteries for this low selling iPhone. I appreciated the messages after I scheduled the repair, which was just a few days from when I scheduled. Thanks to this, I disconnected Apple Pay and Find My so the iPhone was ready for the battery replacement. When I arrived at my scheduled time, the man at the front desk took my phone and the case and brought it to a technician. The shop has a big and comfortably padded couch where people can wait. I listened to my favorite podcast on lifting culture and bodybuilding using a portable MP3 player. I was surprised that in just exactly half an hour later my phone was ready and the battery had been replaced without incident. I did not realize that replacement batteries are at zero when shops receive them. My iPhone was at 16 percent. The shop was gracious enough to charge the phone for 10 minutes to boost my level to 27 percent so I had plenty of charge for the trip home. I have a pocket cell phone charger. I wish I brought it. An advisory for customers to bring their portable cell phone chargers would have been helpful. Yet, I easily made it home on the charge I had with the brand new battery. I had great service and a quick repair with no problems whatsoever. Thanks guys for making this so smooth.”
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“This store deserves 5/5. Truly so helpful in a very genuine way. I came in dealing with a stressful financial situation from another carrier. Leo helped me understand so many things, helped me see all the options I had and took the time to explain the entire process to me with continuous written and verbal communication so nothing would be missed. The supervisor came and explained it as well so I would not be blindsided by anything. Truly a beautiful connection I had with them. It's so important to feel welcomed and understood when trying to make a purchase this big. I really appreciated all the help provided. They communicated about all the updates even after the day of the purchase. They were extremely patient with the rest of my family as well.”
“Anabel was awesome and patient with me I needed help with my iCloud account and she was super on helping me. I appreciate her effort and patience with me I’m disabled person with help. Thank you boost mobile for having a great person on your team. Keep up the good work”
“Came in and I was serviced by Linda, immediately when I got in she greeted and got straight to finding me the best iPhone deal and I walked out more satisfied, best customer service hands down!!!”
“Terra told me about great promo I had upgrade my device other stores didn't break down price for me like she did, so I could see what I was paying for. Thank you boost mobile”
“I cannot say enough about how wonderful my experiences are in this store. Jack is so very kind courteous and patient. He should teach other stores in the manner of his. I am delighted every time I work with him.
Came back again today and as always great service from Jack!
Came in again and like always Jack was so kind and patient. Very happy with this store!”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Juan on Irving park rd in old Irving park is patient, knowledgeable, trustworthy & and outstanding employee. He has helped me tremendously on multiple occasions.”
“I went in today to get help for a phone and Brenda got me set up with a new phone and got my information to the new phone since I don't know much of these things but thankfully it all turned out good”
“Adrian is so helpful. He helped me get my new iPhone and internet air for such a good deal. I'm saving so much now. Thank you so much Adrian for showing me what ATT has to offer. Will be telling all my friends and family to come see Adrian. Great service and friendly attitude +++ willing to help. You don't see that too often these days. I'm in my 80's I know a thing or two about quality service. You can find it here. THANKS AGAIN”
“Gerardo at AT&T was amazing! He was so helpful, patient, and made the entire experience so easy. He took the time to answer all of my questions and made sure everything was taken care of. I really appreciated how kind and knowledgeable he was. I’ll definitely be coming back to Gerardo for anything I need moving forward. Highly recommend him!”
“Came in with my sister to get a new phone and was lucky to be taken care of by Miguel. He made sure we knew everything that we had available to us and then personally made sure everything was taken care of. I’ve never had a better customer service experience. Miguel was kind, patient, informative and personable. All around exceptional service and person. I’d highly recommend this store and him!”
“Thank you edoar it's always lovely to come in and see this young man always so helpful and attractive please everyone come in to this store great help great service.”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
9:30AM - 7PM
1169 W 18th St, Chicago
Mobile Phone Accessories
“I had a great experience with Chicago Cell Phone Repair. I scheduled an appointment for 10:00 a.m. this past Sunday and the entire process was smooth from start to finish. The technician was friendly, professional, and easy to communicate with. He explained everything clearly and was very responsive throughout the repair.
I dropped off my phone and received a call about an hour later letting me know it was already fixed and ready for pickup. I was honestly impressed by how fast the turnaround was. On top of that, the pricing was very fair and I never felt like I was being overcharged.
If you're looking for honest, professional service and a quick repair, I highly recommend Chicago Cell Phone Repair. I'll definitely be coming back for any and all service!”
“AT&T was not the store of my direction that day, the store a cut rate outfit had gone out of business. Across the street was an AT&T store, which I inquired, thinking the price would be far too high for my budget!
But that was not the case Brian, the gentleman who served me was extremely polite always on point. Brian fixed me up with a plan that was $25 cheaper than my previous carrier, and my first iPhone was connected with a smile and good personality all around the store!
By habit, I just hate shopping, surprisingly I enjoyed this experience. Brian is a great sales person.!”
“WOW great services ? Very kind fast working young ladies, they are so informative and helpful with all that I needed. Thank you Janet and Maya for your great service”
“Just left the store . I’m glad I came here , the staff is very polite and easy to talk to . Spoke to Joel I believe his the manager but not sure . Anyways they have great deals on new lines , just switched over from Tmobile”
“The team at this AT&T location were very attentive and helpful. Daniel helped me find a nice case, Edd helped us set up our accounts and Raffy answered all of my questions. They are a great team and worked together to make sure all of our needs were met. Definitely recommend them for any at&t service.”
“My experience with Mike was gratifying, he was a professional and mostly a human of caliber quality as one in a million Boost should be grateful as having Mike as a independent owner, who i appreciate thank you.”
“My experience was amazing !!! 200% customer service oriented and willing to work with me . Phone was damaged and it would cost a good church to repair but I was not willing to pay that. Mohammed went out of his way to temporary change the sceeen for a small cost so I can back up the phone. He was simply amazing !!!! Highly recommend”
“Nazar was a big help in setting me up with a new phone. My charging port had gone out and I was limited to my options but he found the perfect choice for me! Thank you!”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
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“We had a great experience here of course is a high traffic store so be patient when waiting for service but everyone was so welcoming and the attention to every detail was great Maribel gave us attitude, service, and everything in between she will be our person to go to in this store.”