“Excellent service, the speed and effectiveness of the service is great, a good mechanic, fast, gives indications of what may be the problems your car has, I will definitely return since I have to make several repairs to my car”
“Exceptional Service from Ozzie at Firestone – 226 Lake St, Oak Park, IL
I had an unexpected tire blowout, and thankfully, I found myself at Firestone on Lake St in Oak Park. Ozzie went above and beyond to assist me in my stressful situation. From the moment I walked in, he was professional, understanding, and incredibly helpful.
He quickly assessed my situation, explained my options clearly, and made sure I got the best possible solution for my car. Not only did he ensure my new tire was installed efficiently, but he also took the time to check my other tires and offer valuable maintenance tips. His customer service was top-notch, and I truly appreciated his patience and expertise.
If you're ever in need of reliable and friendly assistance, I highly recommend asking for Ozzie. His dedication to customer satisfaction made a difficult situation much easier for me. Thanks again, Ozzie!”
“Russo's is an excellent auto repair business. They thoroughly explain any proposed repairs for my car and never encourage me to add more replacements or repairs than my car needs. The prices are better than some of the brand name places that I have taken my cars to in the past. I have had my tires replaced, new brakes and new battery installed along with general maintenance and oil changes. I don't always get a person on the phone when I call, but someone has always returned my call within 24 hours. I love the fact that Russo's is an Oak Park family business and has been in the same location since the 1970s.”