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“No one wants to help me but it reminded me to figure it out myself. Like all of my life. Mostly. I remembered Amazon exists so I ordered there instead. Home Depot wins again! Taught me to be independent.”
“Larry at Addison Floral was extremely helpful and accommodating. Following a previous online order miscue, he was very responsive and quick to help resolve the issue. Very prompt and professional. They even went above and beyond on the arrangement, given short notice. Addison Floral is dedicated to their craft and put an emphasis on customer satisfaction!”
“The staff were so wonderful, so patient and so helpful! The flowers, decor and candles they did were so amazing! Love that they were honest and fair with pricing! They really made everything wonderful on my wedding day! ??”
“Best orchids in Chicagoland! They are grown right there! They have almost every variety I could think of! Always a treat to pick up a few orchids to have in the house for winter and year round! All mine from here are especially healthy and beautiful! Such a great helpful staff as well!”
“Very kind and knowledgeable staff. They even have free cookies and coffee/tea for customers. Clearly a family business--workers are very friendly and invested in the place.
I don't get my flowers or Christmas trees from anywhere else!”
“I needed help! With my purchase.
I was helped !!
Was so satisfied with the customer service, I went back and purchased another item I was going to get at another store.
Thanks for hiring the best employees!!”
“Locked my keys in my car. These guys helped me to get back in AND didn't want to charge me anything. I forced some cash in them (but not enough).
Still some great people in this world who don't stepping in and helping someone in a bind.
BIG THANKS!”
“I've been living in Westchester for almost 20 years, till yesterday I didn't know about this place. The reasonable prices, the cozy atmosphere and the helpful staff I'm glad I found vern goers, I definitely will be back”
“Over the years we have purchased many plants from Platt Hill with complete satisfaction. This week we had out first delivery, of shrubs. In pouring rain the driver placed all the shrubs neatly at the top of our driveway. This was beyond the call of duty, obviously an employee that cares about his job, delivering complete customer satisfaction. THANK YOU!”
“I bought a few philodendron from here, years ago, they’ve been through it all with me, overwatering, under watering, not enough light.. oops, but everyone is still alive and well!
Extremely healthy plants and will be coming back!
Very friendly staff”
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.
After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.
Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.
Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.
It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.
Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
“Great place for all your landscapes needs. Greg is the best, along with Cam. Thank you guys. Family friendly. Well organized. Very good prices.
Grade 8
3/4
River rock
Topsoil
Mulch, and much more”
“Great place for all your garden needs. Conveniently located in River Forest off Madison Street. Ample parking is available. It’s open year round for all your seasonal requirements. Good selection for whatever your needs are. I bought a tree and azalea bushes this year. Pictures below. They also have a cafe inside. The staff is very friendly and provides answers to all your questions.”
“Received 12 beautiful plants here in Ohio. Packaging was phenomenal. All the plants were well hydrated and ready to plant. Each plant was clearly marked with instructions where best to plant.”
“Great service and selection of many landscaping products and supplies. Friendly and knowledgeable staff to assist with accurate supply needs and realistic prices for the outdoor space. Since purchasing a pickup truck I will never shop elsewhere and deal with "bagged" mulch, dirt or rocks. I can only imagine how much more it would have cost me for the equivalent of 3 yards of mulch. Thanks for another great experience helping me finish the spring to-do list. Next...colored stone for the deck walkout.”
“We rented a truck today and Matthew made it so easy. He was very friendly and explained everything very well. Definitely recommend their truck rental services for moving. Super affordable too.”
“Customer service is everything, and with Ken, Tom and Dave, you have it all. Wide product availability from irrigation, to landscape lighting etc. and convenient location. Great people to do business with!”
“I brought some aquatic plants for my patio pond. They are on sales (25% off). Besides, other nursery/gardens in my area don’t carry those items so I don’t have much choices.”
“Working with Steve and his team was fantastic. Steve is incredibly professional and did an excellent job of communicating throughout the process. He also never oversold us on things we didn’t need. I would absolutely recommend Steve and his team for any landscaping project. The process was great and the results were incredible!”
“Great selection of trees! The staff were very kind and helpful in showing us around, and they helped us load up the tree on our way out. Could tell that these folks genuinely enjoy working with plants and know what they’re doing.
Also, found it to be a better value compared to some other nurseries in the area for the tree we were looking for.”
“Went there today to get some connectors like wago. The help I received was great they were very knowledgeable and eager to help. I can tell they loved there job and on checkout the person was curious and polite. Even though those things SHOULD be the norm it's not anymore. So great job Home Depot”
“They got here on time. They're very home. Depot was very, very, very understanding. I was going through some surgeries and had to cancel the installment 3 times but they were very understanding or at least the people that installed for them were very, very understanding and home depot gave me a really good price on the carpet, like I said everything went great. I'd recommend home depot to anybody that wants to take care of their house.”
“Our office is across the street and our warehouse is about 30 minutes away. I have seen the place but it never clicked that they do take waste materials. We had a mixed full load of topsoil, bricks, pallets, and some other wood stuff in which they took. They charged me a I would consider a fair amount for the load.It was a little confusing upon entering as I didn't know where the office was. I suggest they put a sign up saying Office so new people know where to go. Other than this it was a great place, they were very communicative and very accommodating.One person said it is a lot but everything in the city costs a lot. If I was to pay my driver to drive 4 hrs round trip to dump further away for a cheaper dump price I am still paying the difference in drive time and wear and tear on my trucks and trailers.So in all reality I feel the price they charged was fair given my overall thought of costs.”
“Bought a refrigerator here...great service...no issues or complaints. Delivery was fantastic- these guys are fast putting in new frig and taking out the old. Super fast. Everything from beginning to end went flawlessly.”
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“My experience was very professional. John and Jason helped me out and was able to help me find what I needed. I would definitely recommend this homedepot for other to come with there electrical and plumbing problems.”