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“For truck drivers... entrance is the west gate. Pull up to the gate and call the number posted. Pretty easy backing. Unload time is about an hour. Getting to the delivery can have some tight turns but overall not bad.”
“Ace has anything I need and sometimes helps me figure out what’s needed to complete my project. Always helpful. Been going to ace for over 50 years. Thanks Scott.”
“Maria was so helpful and helped me find everything I needed very quickly! I’m so appreciative of her help. This store has everything you could need when you’re looking for any tools, paint, caulk, etc. Skip the big chains and stay local!”
“The workers were kind and willing to walk me directly to the items that I needed. I really appreciate this because I am a senior living with disabilities and it is too painful wandering around looking to find what I need. Thank you 😊”
“I’ve been going here for over 40 years, from when it was a single building, all the way up to the current layout.
They have always been the go to place for those simple things, to those unusual fasteners and Pushmatic breakers. The running joke was, if Len’s didn’t have it, you didn’t need it. Well, with the invention of the internet and stuff, it’s a little less true, but still great for product.
The staff is knowledgeable, friendly, always great with their service department, I love their propane refill service.”
“David at Ace Hardware is an absolute lifesaver! I was on a mission to find a very specific screw, and honestly, I was starting to lose hope. David didn't just point me in a direction; he walked me over, listened carefully to what I needed, and somehow knew *exactly* which obscure screw it was. David’s knowledge and patience were incredible. Ace Hardware is lucky to have him!”
“My AC was leaking and had Antonio come resolve the issue. He was prompt and respectful. Fully explained what happened and how to prevent it in the future. As anyone knows it’s difficult to someone you can always rely on but AnyTemp has been my go to for HVAC related issues since recently installing a new furnace for me. All their employees are knowledgeable and take their time to explain what’s going on which is greatly appreciated. Fantastic work and value.”
“this store is so much better than going and getting lost in the giant hardware megaplexes, they have everything you need and everyone is so helpful. They are very caring and compassionate and know where everything is at the store, no reason to go anywhere else.”
“Ace is the place and this particular store is one of my go to spots for hardware and keys. I also bought my last Toro mower here. The only downside is when I had the mower serviced, there was not very good communication about how things were going. This might have been due to the place they send the mowers out to, but the manager recently told me she would personally get back to me and didn’t.”
7:30AM - 8PM
8330 W Lawrence Ave, Norridge
Hardware Stores
“I’ve been coming to Ace in Norridge many years. Mary Beth is always so helpful and pleasant super friendly when I bring my grandchildren with and super helpful if there’s a sale, I miss she always informs me. It’s such a wonderful experience shopping at Ace. If you can’t find anything, there’s always someone there that will help with a smile”
“Very kind, respectful, informative, helpful, easy going, friendly, knowledgeable, and attentiveness staff. Would def come here again when I need to find something. Thank you!!”
“Excellent service on the lighting department. Number one the array of lighting is so fantastic. Each fixture is work of Art. They have a giant computer screen that you can scroll through to see every and any light fixture on the planet is totally enjoyable. My designer at the store is Katie and she was just perfect for me. Excellent communication, relaxed, friendly made it so easy for me to spend my money at Hortons. I will be back and I highly encourage anybody to come to the store it does say Ace hardware Hortons. The lighting is upstairs and the hardware section is downstairs.”
“Nice store. I needed gardening gloves and landscaping waste bags. They were very conveniently placed near the cashier. The gardening glove selection is limited, but I was able to find a pair that fit my hands, and contained a protective leather tip for the index finger. Great for digging around river rocks.
It’s a small store and the selection of product varieties is highly curated. But it’s my first stop to purchase items for my home’s hardware needs.”
“You would be surprised at the stuff they carry. I don't think I have had to go to a big box store in a while. I like that there is always someone to help and they are very friendly and knowledgeable.”
“I needed something for my car yesterday and I couldn't find it in the automotive section, then a nice man asked me if he could help me, I wish I had gotten his name but it was in a different section. Thanks so much!”
“Joanna, took care of us solved our problem and blessed us with a RED BUCKET ?
#lberateREDbucket #floorprotection #swifty #ikeafurnaturetools #thatwasme”
“Excellent customer service. Arturo went above and beyond in helping me with both a purchase and return. I tried into harbor freight for the excellent value, but I keep coming back because of the excellent service. Well done, guys.”
“Clarendon Hills Hardware is truly an old school store, not only they carry a tremendous amount of household required items, all of them are ready to help!! I have always found what I needed there and left with a tremendous sense of warmth and caring!”
“Erin was lovely and possibly the reason the business looks more like a model home than a body shop. Dave was very helpful and really went above and beyond in both his work and his explanations/communications with me!”
“Locked my keys in my car. These guys helped me to get back in AND didn't want to charge me anything. I forced some cash in them (but not enough).
Still some great people in this world who don't stepping in and helping someone in a bind.
BIG THANKS!”
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.
After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.
Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.
Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.
It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.
Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
“I took in a part to repair a frost proof faucet. The individual who assisted me couldn’t have been more helpful. He provided the necessary parts, assembled them so all I needed was to reinsert the part back into the sleeve and tighten. I was provided exceptional service and encourage anyone needing plumbing supplies to shop here.”
“5 star customer service given by Andrew. Without even being asked he offered to load up my carpet cleaner and did it was a smile. Beyond happy with this, highly recommend this location. Give that kid a raise!!!”
“Sales associate knew exactly what I needed from the description I game them. Everyone was helpful and kind. Would shop there again any time I need a quick trip in and out. I don't have to wander around the big box stores!”
“Excellent customer service. Went in there to see if the had a specific retaining clip. Sure enough they delivered,they had it. Just wanted to thank Charlie and Darin. Will definitely return for future purchases. You just don’t find customer service like this anymore. Thanks again, Steven”
“I recently buy a new cmc 90 hd and have few issues with machine couple time Ronny in service been helping me with the issues and answers all my cuestions about it. He had really knowledgeable about this equipment. I really appreciate the help. Thanks Ronny”
“We’ve been ACE customers for sometime but today we feel we must say a loud “Thank you!” to two gentleman assistants at this store for a very special reason. Around midday today, I arrived at the store in search of some high temperature wire, nuts and tape to fix our water heater. Since our English is exactly perfect, we failed to get the right wire. Before we realized it, the assistants asked us more questions and found out that we needed wires that can stand really high temperatures which were not available at this store but should be at an auto parts shop such as AutoZone where we got what we really wanted. The two extremely friendly and attentive and helpful assistants essentially went out of their way to help us avoid what could become a hazard at our home. No words can express our gratitude to these two gentlemen who work at ACE for their helpfulness and care for customers. We will definitely shop more at ACE because of them.
Eric & Lucy”
“I was really impressed with the young worker who helped me. Super patient, friendly, and professional. It’s nice to see someone that young take their job seriously and care about customers.”
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“I came into this store on 8/11 while I was out driving when a tornado warning hit. The staff welcomed me in and were communicative and calm. They helped get all customers to a safe location, provided updates, and offered snacks and water. They treated everyone as if they were friends and family, and did a great job making sure everyone stayed safe. No scrambling, no panic, just good people taking care of others. What a fantastic show of humanity!”