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6AM - 9PM
17w734 W 22nd St, Oakbrook Terrace
Appliances
“No one wants to help me but it reminded me to figure it out myself. Like all of my life. Mostly. I remembered Amazon exists so I ordered there instead. Home Depot wins again! Taught me to be independent.”
“I have bought appliances from here twice now and both times service has been amazing. The deals offered were great and definitely better priced than the big box store options.”
“Highly recommend! Had cabinets installed and sometime later a defect started to show up on the face of the cabinets. Pentwater replaced the doors to my satisfaction. They stand behind their product. Gave exceptional service. Very reputable company!”
“Grand Appliance is recommended. We purchased an LG gas dryer and had a great salesman, Fabian, who showed us all the dryers. He spent time explaining the various controls on the dryer we eventually purchased.”
“Highly recommend The Vac Shop in Westmont, IL for every one not only with Oreck but any vacuum cleaner issues and needs. Linda and Paul are not only incredibly knowledgeable but also the kindest and most customer focused professionals. They both have been in the field for quite some expressive years and will fix every single client issue with any budget in no time. Their store is extremely beautifully kept, inviting, and simply the neatest vacuum corner to even just visit for informative peak. BRAVO and thank you dear Oreck Clean Home Center Westmont! As need arises we certainly will be back! Katie M.”
“Chris and Jorge delivered my furniture not just once but twice. They were amazing! Their customer service skills and just being genuinely caring in how they set my furniture up, shows they care about their job and they care about their customers. Thank you Chris and Jorge!! I hope to see you again. God bless you both and have a Happy Thanksgiving and Christmas!!”
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it.
After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution.
Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations.
Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation.
It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me.
Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
“Just stopped by first time there met with Kim. She was wonderful. I told her what I wanted to work on she gave me ideas about the different types of embroidery machines took her time to understand my needs and desires. I look forward to going back there buying a machine and taking classes as my New Year’s resolution thank you Kim. Happy new year.”
“The LG BP530 Blu-ray Player I ordered through World-Import played the PAL format discs I ordered from down-under on my NTSC equipment with no problems. And that is even when sending the HDMI output through a wireless extender to a CVBS converter to an old CRT TV! I put in any kind of disc and hit play. I could not be more pleased.”
9AM - 5PM
3011 Butterfield Rd, Oak Brook
Appliances
“We shopped for our new home in 2021. Everything was smooth. I just wanna say Greg Schultz from Ferguson Oak Brook is absolute best. We had some issues with products and he resolved every matter. Even now 4 years later I would emailand ask him for help and he always super responsive and helpful. Excellent sales person!”
“We rented a truck today and Matthew made it so easy. He was very friendly and explained everything very well. Definitely recommend their truck rental services for moving. Super affordable too.”
6AM - 10PM
2000 Butterfield Rd, Downers Grove
Appliances
“Went there today to get some connectors like wago. The help I received was great they were very knowledgeable and eager to help. I can tell they loved there job and on checkout the person was curious and polite. Even though those things SHOULD be the norm it's not anymore. So great job Home Depot”
6AM - 10PM
2101 W 75th St, Darien
Appliances
“Although I don't mind the natural smells hitting your senses as you walk in, the prices could be governed better. I paid twice I did last year for a lawn mower tune up kit. Another issue I have is the lack of floor personnel. I normally don't ask for help as I like to do the work myself and look around to find whatever it is I'm looking for, but if i can't find it, there's also nobody around to point you in the proper direction. Hence why I'm subtracting one star.”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“This particular Menards is the largest Menards store I've come across. It's 2 stories and there's just about everything under the sun and stars in here.
They always seem to have the 11% rebate, maybe that's just a regular promotion now.
Parking is plentiful and ample handicap spots for patrons with disabilities.
Losing 2 hours in here isn't completely out of the ordinary.”
“I had a great experience at Home Depot thanks to Irene. She was extremely kind, professional, and genuinely helpful from the moment I asked for assistance. It’s not every day you come across someone who takes the time to make sure a customer is taken care of the right way, but Irene did exactly that.
She was patient, knowledgeable, and made the whole process easy and stress-free. Customer service like this is hard to find these days, and it definitely deserves to be recognized.
Thank you, Irene, for going above and beyond. Home Depot is lucky to have someone like you on their team! Sincerely
Bobby Spina
John Youngquist”
“Once again, saved the day. The heavy rains overcame the valiant efforts of my old sump pump. My local Home Depot had exactly what I needed. I find there is no middle road, however. Either someone from the staff jumps you as you enter their aisle.... or there is nobody in sight forever. I found what I needed.”
“They got here on time. They're very home. Depot was very, very, very understanding. I was going through some surgeries and had to cancel the installment 3 times but they were very understanding or at least the people that installed for them were very, very understanding and home depot gave me a really good price on the carpet, like I said everything went great. I'd recommend home depot to anybody that wants to take care of their house.”
“James Billeter is the man!!! Custom Appliance Wholesalers out of Lombard IL is the ONLY way to purchase appliances in Chicagoland and Surrounding Suburbs. My construction project was dirty and I had a few delays but Jim had my back and kept my appliances on standby the entire time. Once I was ready my appliances arrived the next business day. I asked them to install the appliances and that’s exactly what they did! Actually installed the appliances. They actually drilled a nice hole for the drain tube for the dishwasher and attached it to the disposal under the sink. They also cut out the vent hole for the microwave. Now the microwave actually vents out of the house!! They worked with my contractor to make sure the gas line was at the correct height for the stove as well. My hats off to the Custom Appliance installers!!! They took their time so everything fit perfectly. My last experience from a big box store installer was nothing like this. Big box stores only plug in. Take it from a real estate broker and real estate investor. I know the difference. Truth is a worked for a developer who builds custom homes a couple years ago and this is where he buys his appliances. Now I know why he buys from them. I won’t go anywhere else moving forward for appliances.”
“Walked in.
The experienced counter staff identified the part I needed, went into the back and came out with my OEM toilet tank.
Paid and walked out with my purchase.
Painless, pleasant and fast!”
“This place is the best place to get your appliances! I came by here and they came and showed me the directions on how to get to the place since I have never came to a warehouse before. They have amazing service and there prices are just the best.”
“Purchased a toilet 12/04/25 at store 1916, product proved defective 2nd week of April '26. Inquired to my local HD store, 1942 about a return even though it's past 90 days and lost receipt. Cynthia got the OK from store manager Marie Fox for a store credit. Awesome customer service! SPECIAL shout out to Gail, manning the return station, she did an exceptional job researching the purchase and closing out the return process. Gail is just the kind of front line employee Home Depot should have. She's a hard worker, pleasant, calm, and professional, doing a great job bringing a stressful situation to a wonderful completion.”
“Employee of the day, week, month possibly year would be Leslie at the front. She greeted me this morning when I bought a propane tank. Working's hard working on Saturdays can be harder. It's nice to have people who care about what they do and I'll always be back to the store because of that”
“Shout out to Luis from what I remember one of the managers on the night shift he was very helpful and patient with me, he stick around with me over and hour just yo make sure I had everything I needed. Really thankfull.”
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“My experience was very professional. John and Jason helped me out and was able to help me find what I needed. I would definitely recommend this homedepot for other to come with there electrical and plumbing problems.”