About Staybridge Suites Chicago-Oakbrook Terrace by IHG
Staybridge Suites Chicago-Oakbrook Terrace by IHG offers a convenient location with helpful staff and comfortable amenities. Guests appreciate the free laundry, full kitchens, breakfast, and happy hour. The staff, especially one standout employee, provides excellent customer service. However, some reviews mention that the rooms are quite dated and in need of remodeling, with worn fixtures like the bathtub and microwave. There have been issues with the elevator not working, which caused inconvenience, especially for those on higher floors or with mobility challenges. The hotel is undergoing some remodeling, but progress seems slow. Overall, the location and staff make it a good choice for visiting relatives, attending concerts, or traveling to nearby facilities, including VA hospital visits. Despite some maintenance issues, many guests find the accommodations suitable for their needs and appreciate the friendly service.
Nice hotel .. gave 4 star for service because elevator was not working
April 2026
The rooms need a little TLC. Customer service was okay. Check in could of been a little better since I paid for a night i did not use just so i could check it early.
April 2026
The staff here are extremely friendly and welcoming, everything is very clean.
