“I stopped by here after being treated like I should be looking for laundry soap at the rocl island store. (I am a women). This store treated me like any other customer needing plumbing help”
“I needed to purchase a new Bauer oscillating multi-tool because I wore out the one I had. Ended up getting a new one, plus a variable speed rotary tool, a couple boxes of gloves and a painters tool that were all on sale.”
“I came in to buy 2 items that I was struggling to find. Along came Faith! She definitely knows everything in this store. When I come back.. I will look for her for any of my struggles! She is an asset to your store.. hands down. Thank you Faith!! This is a beautiful store, very clean and organized with very helpful workers! ❤️”
“Small town hardware store at it's absolute finest. Hard to find items. A staff of mature (not old) staff that will walk you to what you are looking for. I cannot believe people waste their time and fuel to go to a big box stores or the inevitable hassle of buying online.
In the rare event of a Customer Service need after the sale; you don't have to wait on never ending hold, just to talk to someone in India or Guatemala; just pick up the phone and call the store directly.
Buying locally has it's advantages.
Unfortunately, it's like our God given rights, use them or lose them.”