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“I had a great experience working with Lee when securing a storage unit. Lee is extremely knowledgeable about the facility and provided excellent assistance throughout the process. I highly recommend reaching out to Lee for your next storage rental!”
“Debra at the Tinley Park location was so helpful and completely understood what I needed. She went the extra mile for me, and I’m grateful. The place is spotless and run very well. Cannot recommend enough!”
“Carla at Extra Space Storage is wonderful! We have been using this storage location for years, and she has always provided us with extremely helpful and kind customer service that we greatly appreciate! Highly recommended!”
“We had 3 storage units for our move and all of our furniture and boxes were in great condition after being there over 9 months. The facility is very clean and the employees are easy to work with and great communicators. Would definitely recommend.”
“Spoke with Barbara at Public Storage (10024 Harlem Branch) She was very courteous and knowledgeable about the service I was Inquiring about! Such a pleasure to talk with.”
“Mr. Andre deserves a medal. His customer service skills are outstanding, and he is one of the most genuine individuals I have met in the customer service arena. You are very fortunate to have him represent your company.”
9AM - 5PM
15331 S 70th Ct, Orland Park
Self Storage
“Excellent company. From the minute they arrived John M,Mark and JP were so friendly and professional. They moved everything with such care. They had everything moved within 4 hours and the price was very reasonable.”
“The facility is clean, well-maintained, and easy to access, but what really stood out was the customer service. Alex went above and beyond to help us—he was friendly, professional, and patient while answering all our questions.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“The accessibility to my storage space is great. I have been taking furniture at my pace and when I needed a cart I called the front office and was assisted within minutes.”
“Maurisha L.’s courtesy, professionalism, and going the extra mile to sort out an online rental issue really provided an exceptional customer service experience! My unit was ready as promised and even the ridiculously difficult to open lock packing was precut for easy access when I got to my unit! She thought of everything! ??”
“The representative was a tremendous help with me finding the right size storage. She did everything in a timely matter. There was a customer ahead of me and she serviced him quickly as well as me. No wasted time. Best service I've ever seen! The customer walked out happy and so did I!!!”
“Ms nique is literally the reason I stay with this company, everything i look up they are charging new prices and I get upset.but nique the store manager is great at what she does. Update:Nique is still one of the best employees that they have,a manager calls me 5 mins ago to basically verbally tell me why I keep getting an increase on rent on a place of business that doesn’t need upgrades or anything done to specific unit and mentioned market rate and competitive pricing and I simply mentioned his competitors are charging me lesser for the same unit but he definitely didn’t offer to match it if that’s the excuse we are using to keep price gouging on a standstill place that needs nothing or justifys the comp of keep raising the rent on a unit I’ve kept for years….the storage game is becoming like the insurance game…my social media outlets reach close to 100,000 followers in total combined and I wonder which one can point me to a place that isn’t gonna keep almost doubling the price on a stand still product and keeps its rates locked in,I can work the system by simply moving out and renting another unit online but who has the time to keep moving”
“Lisa at SmartStop Self Storage was incredibly helpful and professional. She made the setup process smooth and stress-free. Highly recommend this location for excellent customer service!”
“We required a storage unit for 5-6 months. Our first day, my husband put our lock on the wrong unit. We received a call from Ed almost immediately. He took excellent care of the property and really looked out for his customers. It was a great experience all around.”
“Sarah was so warm and friendly. She helped us choose the perfect storage unit and had amazing customer service skills. Very personable, knowledgeable about the company. Thanks for your help.”
“We have had our Class C stored with East Gate storage for about 2 1/2 years. Randy has always been able to work with our schedule and get us in or out. We certainly recommend East Gate for any of your large vehicle storage needs.”
9:30AM - 6PM
10700 W 159th St, Orland Park
Self Storage
“I had just bought a storage unit recently because unfortunately we have to move within the month. I did it all online and when I had to go check in I met with Jenny. She was so welcoming and so nice. She informed me of everything I needed to know and showed me and my sister around the facility. She showed me where my unit was and an easy way to get my stuff in with out having to go the long way. Although I wish storage mart had an easier way to put in the codes to get in than getting out of the car and rushing back to it before the gates closed. It's alot easier getting out than in. I do have to say though when I go into the office I'm glad to see Jenny working.”
“Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.”
“Oh my God! Katie was amazing! She was very knowledgeable and friendly. We had a few issue and they were rectified immediately! She provided excellent customer service. Thank you Katie so much. FYI: Katie works at Tinley park and country club hills location”
“Dawnya is great she is always willing to assist; her customer service & skills should be rewarded!!!!
I give her 5 Stars ?????!!!!!”
“Betsy was very friendly and helpful. Explained all the terms on the agreement and provided a few tips for storing and accessing the building. Very clean place as well.”
“My step daughter went back to school and we needed to store her extra stuff somewhere. This location looked clean and bright. Ended up bringing some of my Mom's stuff here also. Trustworthy storage. Mark was very helpful both times, one of the reasons we came back! Check em out, highly recommended.”
“I want to thank Nicole for being a beautiful person and providing great customer service and support. Nicole always has a smile and always assists. You are appreciated for being kind and caring about the people you are assisting. Ms King”
“Just helping out a friend and it was clean and orderly. It would be nice if they had trash bins in and around the unit grounds. Not everyone will be so kind as to hold their trash until they go to the exit.”
“Never have rented a storage facility, but this public storage location made it very easy and simple. Reserved a unit online and then was promptly reached out to by one of their staff , Jennifer was great on the phone. Helpful and patient answering many questions. We wanted to see the facilities and the unit before we committed so she easily made us an appointment for Saturday at noon to meet up. Jennifer was SO NICE in person. Walked us to our storage unit and gave us information along the way… She answered all of our questions sincerely and honestly… She offered some tips based on her experience Which were very helpful, things that we had not thought of. She really took all the difficulty and anxiety out of the situation for us and we felt super comfortable. Jennifer is a true asset to public storage and I would highly recommend their facility in country club Hills Illinois. She truly earned our business with her fantastic customer service and personality and professionalism.”
Open 24 hours
21827 S Schoolhouse Rd, New Lenox
Self Storage
“This was very easy to setup. Tiffany walked us through the process. She took the time to show us a couple of units. Definitely would recommend this storage facility if you’re looking.”
“This an Excellent facility , staff is polite and generous , If ask a question , It is explain very well, i would recommend everyone to this facility also very clean ,”
“Mark was awesome!! Great customer service. Needed a storage unit temporarily for our military son. The 8/8 was perfect! Very nice units and well maintained facility!! Thanks Mark for everything!”
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“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”