{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”
“The call center grossly messed up on the type of unit I needed. I asked was he the manager of the 9800 S. Harlem location and he said yes but truly he was only the call centerI told him exactly what I needed and he gave me an extra large one the manager of 22 years here at the 9800 S. Harlem location fixed my problem and instantly provided us with the correct size.”
“Susan was great, she really made my experience and solidified service purchase. She was very professional, well informed and extremely helpful. Susan had a great can-Do-attitude and made me really love my experience.”
“Jacob assisted me with setting up my storage unit. He was professional, funny and very helpful! Jacob even went so far as to waive one of the fees and made sure the unit was tidy and met my expectations. Made my experience 10/10!”
“I had a great experience at this storage place! Deb was incredibly kind, patient, and helpful throughout the whole process. She made everything easy and stress-free. Truly amazing customer service — thank you so much!”
9AM - 5PM
15331 S 70th Ct, Orland Park
Self Storage
“Excellent company. From the minute they arrived John M,Mark and JP were so friendly and professional. They moved everything with such care. They had everything moved within 4 hours and the price was very reasonable.”
“First time renting a storage space! Dez was an absolute great site manager to deal with! Very professional, patient, kind and helpful! Definitely would recommend him for anybody scared to rent something!”
“I have rented from this location for the last 10+ years. This property is run very professionally and with great customer service. Thank you Antwon and your team for all you do!”
“The Manager was very helpful and super nice. She was able to get me into another unit after my reservation expired. She made what could have been a terrible experience a very pleasant experience ^_^
Update: I’m back here again in 2026 and I received great service from Alex!!!!!”
“This is my first time here at Extra Space Storage and Ms Carla is so informative, helpful, and hands on. The place is very clean well organized. I have no worries at all. Thanks Ms Carla!”
“Laquisha is awesome she helps me when I need help lowering my rent she is very professional and is very knowledgeable about her building and ps business I recommend her any day to anybody. Thanks for being you.”
“This place is amazing and the lady that works there is a sweetheart. She helped me set up what I couldn’t finish doing on the app, walked me to my storage space and showed me how everything operated. The place is great, but the service is even better.”
“The clerk Joyce is very nice, thank you for your support and services. Certainly public storage is a wonderful storage company. I have moved my sister from Pasadena California to LasVages. And used there storages, at that time. Thank for the staff at Lincoln St in Pasadena. And the store I n Fair Oaks, in that town. Thank you so much.”
“Just a seamless experience as I was tasked to sell my deceased uncle's condo nearby. Using this facility gave my family time to go through his possessions in a respectful manner (while liquidating the property). Thanks to the staff at this location! ?”
“Wonderful ladies are always helpful, kind and professional! Was contacted immediately after weather related problems which were also handled swiftly. Thanks ?”
“Dawnya is the best!!! So helpful and accommodating. My first time renting and she took all the time I needed to walk me through the process, show me my unit, and explain the billing so I understood everything! Love her!”
“There is a lot of security, which I like. There is an elevator and it's climate controlled. There also are dollies to help you move you items from the car to the storage which is a blessing. Much appreciated to all.”
“Her knowledge of the app and as well as information about my account was superb ? if would come back it would be this location cause she gives a general feel of she's taking care of you. Great customer service”
“I needed to downsize my storage from a 10 by 15 to a 10 by 10... I was stressing earlier this afternoon but when i got to the storage... Mr.Eduardo assured me that everything would be ok. He made things easier for me ... He talked to me and calmed me down... I seen two storage spots and picked one. I was in and out of there... I have to honestly say he was nice , polite and concerned with my mood and made me Feel better. You Need More People like him... He explained everything to me and took care of everything and had me out of there quick...
Thank you Mr. Eduardo you saved me from worrying thank you?? This Man should Get a Promotion for Great Customer Service Skills. Y.M”
“Sheila was incredibly kind and helpful! She patiently walked me through all the available options for renting a unit and guided me step by step through the process. I truly appreciated her support—thank you, Sheila!”
“I was praying to the Lord where I can find somewhere affordable where I can keep my things until Iget moved into my new place God blessed me with the most wonderful lady responsible-minded congenial just all around professional and caring person.I feel so comfortable now I know I can go ahead on and take care of my business because my things are in good hands with the Lord straight up all the way around this is the place to come Praise The Lord Jesus The Christ Our Savior Amen!!!”
“Anna the property manager returned my call a lot sooner than I expected. She was very attentive to what I had to say and with the issues I was having. She was very understanding and helpful and explained in a way that I could understand. Very professional and very knowledgeable. Very pleasant to work with.”
“We required a storage unit for 5-6 months. Our first day, my husband put our lock on the wrong unit. We received a call from Ed almost immediately. He took excellent care of the property and really looked out for his customers. It was a great experience all around.”
9:30AM - 6PM
3914 W 111th St, Chicago
Self Storage
“I had an excellent experience working with the manager Nique. She was professional, knowledgeable, and went above and beyond to make the rental process smooth and stress-free. The facility was clean, secure, and well-maintained! Her outstanding customer service made a big difference.
Sincerely, Hope Kats”
“This was my first time using a storage facility. I reached out to a couple for pricing but they were higher than I could afford. I walked into SmartStop and was greeted by Eric. Eric was very patient, professional and knowledgeable. The price was affordable and i even received the promotional price which was even better. He made me feel at ease with storing my belongings. I had to make a couple of nearby runs and couldn’t make it back until after the facility closed. Eric waited for me to return. Great customer service and I appreciate his help and assistance. I would recommend SmartStop for storage.”
“Recently had a situation come up and was grateful for getting Sarah on the phone! She was quick, no hesitation to handle my issue immediately!! Very professional and sweet!! Thank you”
“Ted was wonderful with assisting me with my decision to move out of old unit & downsize to new unit. The comparable sizes, location, pricing, and completing the final forms
For the pricing, showing me the current available units.
He was very patient, friendly, kind, and professional. I especially appreciated that he came to check on me as it took me longer than I thought to transfer everything I needed to over to the new unit. You are lucky to have Ted as a wonderful employee representing your company!”
“Betsy was very friendly and helpful. Explained all the terms on the agreement and provided a few tips for storing and accessing the building. Very clean place as well.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Melanie was amazing to work with! She was very thorough in explaining everything to us and was very knowledgeable. She made the renting experience great! The facility is also very clean.”