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“Mr. Lee is amazing! His customer service is impeccable! I rented with Safeguard in the past just at a different location. But he was so nice and took the time to walk me through the whole process and explained everything so there were no issues or surprises!I also enjoyed the swing music while signing my contract!☺️Thank you again Mr. Lee!”
“It was okay, I just was concerned about being quoted one price and a certain unit, on the phone and in person a totally different and higher price in-person. However, the representative was accommodating and lowered the higher price just a little.”
“Life Storage in Orland Park is convenient, clean, and has a wonderful staff member in Tyran. He was very friendly and helpful to me during the move in process. I highly recommend this facility.”
“I cannot recommend Extra Space Storage in Tinley Park enough. Deb is amazing. She really cares about the customer and the business. She was always pleasant and helpful. I have recommend a friend to Extra Space who just got her first storage unit.”
“This was my first time ever renting a storage unit. Dawnya was wonderful! She thoroughly explained everything and walked me to the unit before I purchased or signed anything. I will definitely recommend this location to others.”
“Great place to go to is very easy and convenient. The staff is very friendly and welcoming. Amber was magnificent in showing me around and very through couldn't of asked for better service.”
“Cheryl was very helpful and I love this place. I would refer this place to anybody and hopefully Cheryl would be the one helping you guys and you would love the experience”
“It’s day one, but so far so good. It was easy to set up & pay online. When I accidentally ordered 2, the Manager Ed called my cell to ask about it and corrected my order so I would not be charged. Great customer service from the start.”
“Kiki was wonderful very patient and knowledgeable about lease, property and products. Spectacular customer service experience. Smooth transition. Would highly recommend”
“Walked in today 1/24 and was attended by Nina and it was a great pleasure, Nina went above and beyond to show me and my family the sizes of the storages. Nina also taught me how to set up my app account and it explained everything so well. Thank you Nina may god bless your kind soul! <3”
“This is a great and a clean place to rent from Joyce is so sweet and friendly and the prices are great come in and see Joyce she will help you with what ever you need.Review #2: Just wanted to say that Joyce is an absolute Gem. Anything I need or any issues I have she is always there to help. Joyce you are Awesome!”
“Picked up a unit today, jasmin was wonderful! Very hospitable, friendly and accommodating. Definitely recommend this location for business. Definitely will come back! Thank you!!”
“Tanya is amazing. If you have storage/moving/supply needs please call Tanya at Public Storage. She helped me at the Orland Park location but she is usually at the Country Club Hills location. I am recommending you for a raise..please tell your boss :-) THANKS AGAIN!”
“Excellent storage rental experience with Chris Hempen today. Chris found the best type of unit for my needs, pointed out every possibility for use, storage within and accessibility options to get to the unit, and fully explained the contract and process. Thank you Chris, your help and expertise are greatly appreciated! So glad to have chosen Life Storage!”
“We used Thompson to move my company's offices. It was a wonderful experience! John and the crew were on time, courteous, and very efficient. They offered good advice and treated all our furniture and belongings with care. They were careful and fast, finishing ahead of schedule, which lowered the price. The crew had to carry heavy furniture up the stairs when the building would not let us use the elevator, yet I heard no swearing or complaints from the crew. The crew was 100% professional about it. They were a pleasure to work with and I would definitely use them again!”
“Great customer service is very rare these days. This was my first time ever needing or looking for extra storage. Not having a clue on what I need Tasha helped me every step of the way! She was nice from the minute I walked and until I left. She greeted me with a smile and a pleasant soft voice. Tasha explained all the different sizes, prices, and policies to me and told me my best options. She kindly walked me through the whole process and I appreciate her for that and I cant thank her enough. Thank you Tasha and watch over my things lol.”
“Liz and Lisa are the best managers I've ever had the pleasure to work with! They make things super easy and simple and always have an answer no matter how stupid it may sound! If I could give 6 stars I would!”
“Ms. Nicole helped me close out my unit today. I rented the unit for a couple of years with zero problems. Not a single thing bad I can say. My stuff was safe and secure there. I would recommend anyone to use this place for storage.”
“Roxanne, the property manager, makes all the difference. It’s just an random storage place without her, makes you feel like you’re part of a friendly community.”
“The customer service was excellent, but the storage lock had to be adjusted and flat bed need to fix the wheels on the flatbed need immediate attention. Other then that she was very helpful.”
“First time using a storage facility. I had the pleasure of meeting Michelle who is so awesome! She has the nicest personality and is extremely helpful. Best customer service experience! I would definitely recommend them to others.”
“This is a clean place with reasonable prices. Easy in and out with the app.Could be better if carts were available for moving stuff to the indoor and second floor units.”
“During a very stressful time, it's been a blessing working with Mark. He listened to our problem, gave solutions, and went above what I had expected in terms of customer service. He was calming, positive, and great to work with. Thank you Mark! Your help is appreciated!!!”
“The staff on site goes the extra mile with his service. Randy has called to proactively let me know when he saw a flat tire on our RV as he was working with someone else’s vehicle. He and the owner have been very responsive when our return plans changed due to severe weather. The customer service is great and we really appreciate what we get from storing our RV at East Gate.”
“I recently rented a storage and vehicle space and Barbara was wonderful to work with! She answered all of my questions and get me situated with what I needed, thank you!”
“My experience was very pleasant. The young lady who assisted me was very helpful and pleasant. She answered any and all my questions. I will definitely use this location again.”
“My red dot rep went the extra mile being patient to help me unlock my online account and reset my password so I don't have to ? in to make a payment when it's due.”
“As a local truck driver I pickup at this facility multiple times a week the office staff is always eager to help me get my paperwork. Once I get my paperwork I open my door and before I can turn around here comes Jose Lutin with my freight and loads my trailer very fast and professional like. He always willing to help me if I need something rearrange to make everything fit. 5 stars to Jose”
“Red Dot contacted me the next day with all the information I'd need to complete the transaction. The staff was very helpful and friendly.They answered all my question and went out of their way to make sure I was satisfied.Red-Dot has high class employees, second to none when it comes to running their business. They should be proud. Thanks again for a smooth transaction!Jim”
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“Brenda was an absolute doll! She helped to explain everything thoroughly and was very helpful in helping us to get the best size we needed. I would definitely recommend this place for any storage needs.”