Mattress Firm Orland Park East is committed to providing exceptional customer service and helping customers find the perfect mattress for a good night's sleep. The store's Sleep Experts undergo extensive training to understand different mattress types and offer personalized solutions. Customers can shop with confidence, knowing they'll get the best prices on top brands like Sealy, Tempur-Pedic, Sleepy's, and Serta, along with a Love Your Mattress Guarantee and a 120-Night Sleep Trial. The reviews highlight the store's polite, knowledgeable, and attentive staff, who work closely with customers to understand their preferences and needs. Customers particularly praise the assistance of sales representatives like Angela and Mike Bender, who are described as patient, kind, and extremely helpful in guiding the shopping experience. Customers appreciate the staff's willingness to answer questions, address concerns, and provide personalized recommendations without being pushy or focused solely on making a sale. Overall, Mattress Firm Orland Park East provides a wonderful shopping experience, with a focus on customer satisfaction and ensuring customers find the perfect mattress for a restful and comfortable sleep.
Dennis was absolutely AWESOME!!! He was thorough, professional, friendly, patient and he knew his mattresses. I addressed my concerns and he had the solution. I would DEFINITELY recommend Mattress Firm on Orland Park on Harlem
October 2024
Polite, knowledgeable, patient and attentive people here. I was assured that my questions, concerns and interests are of no bother but rather are important and understood. They work with you and listen to suit your preferences rather than persuade you based on a sale or their opinion alone. Thank you very much!
September 2024
Mike B. Was very helpful and knowledgeable. Wasn’t pushy.
