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“Absolutely splendid. Zach and staff are pleasant, professional and helpful. He even showed me examples of multiple ways my fit can be tailored to help make my decision. I left completely satisfied! Strongly recommend, great prices. Thank You!”
“I came in today around 6 and got the best customer service of my life. I unfortunately forgot the names of the two women that worked that night. They got my measurements for everything and got me looking great. Highly recommend this place.”
“I placed an online order for pick up at the store. My husband picked up the order. My daughter tried the shoes on at the store and decided that we needed a size up. Devonte was extremely helpful with the whole process. He was very knowledgeable and friendly!”
“I stopped in last minute looking for an outfit for a concert. I just wanted to say thank you to Heather for helping me pick out such a cute outfit. She was very welcoming and helpful and I received compliments all night. I gave recommendation to where I went and my experience with my purchase. Thank you!”
“Amber is awesome! So helpful and went above and beyond. When I was on the hunt for blind boxes she grabbed me more from the back. The time before she helped me find sanrio minis and convinced me to buy two teeturtle blind boxes. Everytime I’ve gone in they have been a ray of sunshine. I have fallen off going into HT in any frequency but she makes me want to come back due to the quality customer service.”
“I almost never write reviews but I really wanted to shout out the great customer service I received this past weekend. I don't shop at old navy often but I saw the large 40% off everything sale signs and stopped in. I have two events coming up this month the first being next week and I needed new jeans.
Old navy has a lot of jeans! I had no idea they have so many styles just jeans everywhere and to be honest I kinda got overwhelmed. So I asked an associate who was nearby for help and I really have to shout out Kimberly she was so polite and so knowledgeable about the styles, fit, sizing just everything. She even explained to me about the different inseam and stretch fabric. I got two pairs of flare jeans and some sandals. I was so thrilled with my purchase that I went back to old navy before the sale ended and Kimberly helped me again to find some denim shorts.
Old navy has a lot of denim shorts, she let me know that if my size wasn't available or if i saw a pair online that I wanted she could order it for me from the store and the shipping would be free. That's great to know who doesn't love free shipping!
My overall experience at the orland park store was really, really great, the store was busy both days but everyone was polite and very helpful. 5 stars! Thanks.”
“Because of delayed deliveries elsewhere, I was in a time crunch and needed some nicer clothes quickly for a wedding. I found there to be a good selection of blazers and pants here, even for a bigger guy like me. I am not really a fan of clothes shopping so much but Joe in menswear was great in helping me pick out stuff that fit and looked good together. Overall I got everything I needed at really reasonable prices compared to the other men's stores I had looked in to. I don't need to buy clothes often but this will be my first stop moving forward.”
“Workers have always been friendly which is a huge plus these days. I can't speak to clothing or anything because I've only shopped vinyl records, but they have some cool exclusives from time to time.”
“Great selection. Each genre or character/show is separate into groups. Very high quality items and no junk. Isn't way over priced like many other places as prices are fair I'd say. Employees always very nice and helpful”
“Went to Tilly’s just to buy a shirt. The employee Kaleb was one of the best not just employees but people I’ve ever met. He literally showed me a range of clothes and even when I did not like the fit on me, he would find another. He was so hospitable and genuinely cared about my happiness in finding something that I liked. If you see Kaleb he is the best employee there!”
“It’s hilarious to read reviews if people mad they can’t return/exchange after 30 days !! All stores are 30 days. That sounds like sour grapes ? gap employees are nice helpful & the store always looks great & well stocked ??”
“Absolutely love this store! They have a lot of cool stuff that you cannot find most places, it smells good in here (love the incense!) it's a little pricey but it's worth it if you have the extra money! Definitely my favorite store in the mall!”
“Couldn’t have asked for an easier experience. Jason made the whole fitting quick, relaxed, and actually enjoyable. He was super personable and made sure everything fit just right. If you’re going in, ask for Jason — he’ll take good care of you.”
“I want to leave a review for Samira, Linda, and Deana at Macy’s in Orland Park, IL because the experience was honestly top tier.
From the moment I walked in, they were welcoming and genuinely helpful. What stood out to me most was their product knowledge. They really know their stuff — fabrics, fit, brands, what works best for certain occasions — and they explained everything in a way that made sense without overcomplicating it. You can tell they’ve been doing this for a while and actually care about what they’re recommending.
At the same time, they were incredibly friendly and easy to talk to. No pressure, no pushy sales energy — just real guidance and good conversation. They made the whole process smooth and enjoyable, which isn’t always easy to find in retail.
It’s rare to come across a team that combines experience, expertise, and genuine kindness the way they do. Macy’s in Orland Park is lucky to have them.”
“This is hands down the best location in the area when it comes to men's wearhouse, I had the unfortunate of going to the one in Joliet and had a terrible experience and thankfully I went to this location and they went above and beyond to rectify it and have given me nothing but superb customer service! I have and will continue to recommend anyone I know that needs a suit or anything like that go to this location just because it was an amazing experience and I will be going there from my next custom suit also”
“I recently went to Kohls to return a microwave oven. Since it was heavy I walked into store and saw an associate named Adrian(spelling?) I asked him to get me a cart as I couldn't carry it by myself. He not only accompanied me to my car but carried the microwave up to second floor where return desk is located. Remarkable young man. Employees like him make you want to shop at your store for everything!”
“Have been shopping here for over 5 years and have received great customer service, beautiful clothes, and extremely knowledgeable staff!!! Most of my family shops here and I wouldn't recommend any place else.”
“Very nice clothes and even better service. Sales representative, Jackie, goes above and beyond to make sure you every detail of your attire is meticulously given attention to. Thank you!!!”
“Over a week or so ago, I was in this store and witnessed the staff dealing with a horrible customer. Although I came into the line and did not hear the whole conversation, what I did hear was appalling. From what I can remember, there were issues with the customers refund, so the first associate was trying to accommodate the customer, she even went as far as calling someone else to help resolve the issue. I take it the phone call was not helpful, because the customer became very irritated and started insulting and yelling at the associate, and even the manager who later stepped in to try and help out. When the customer continued to talk over the manager, the manager then began to get irritated and told the customer there was nothing they could do, and asked her to leave. I’m guessing the other associate gave the customer a customer service number or corporate number, and even tried APOLOGIZING to the customer for the inconvenience. When I was finished being checked out, as this customer was also leaving, she vandalized the store on her way out, almost hitting my family and I with the product that she knocked off the table at the front of the store. The product nearly got knocked into the mall hallway.The staff dealt with it the best they could and definitely did not deserve to deal with this person over what appeared to be a pair of pants.”
“I visited American Eagle in Orland Park last week with my daughter. The girl at the front, whom I believe was named Ayah, was incredibly helpful and friendly. She greeted us warmly as soon as we walked in and went out of her way to assist my daughter in finding everything she was looking for. Excellent customer service!”
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“Great quality jeans sweaters t-shirts etc. Friendliest staff I ever met. They have alot of nice things, items, socks, shoes, blankets, mugs, etc. Nice gift store.”