Oswego Ace is a locally-owned hardware store that values its community and supports local shopping. The staff is known for being knowledgeable, helpful, and honest, providing great service to customers. Customers appreciate that they can find what they need quickly, with assistance available immediately upon entering. The store offers competitive prices that often beat larger retailers like Home Depot and Amazon, making it a preferred choice for hardware needs. Employees like Brenden, Emily, and Ross are recognized for going above and beyond to ensure customer satisfaction, creating a friendly shopping experience that encourages repeat visits. While some locations may have inconsistent stock, the Sugar Grove store consistently has what customers are looking for and is appreciated for its helpful and polite staff. Overall, Oswego Ace is valued for its quality service, community support, and fair pricing.
Very attentive, helpful and courteous staff. Had a key made and out the door in less than 5 mins.
June 2026
The staff at the Oswego Ace Hardware are fantastic! So friendly and helpful. I really appreciated them when I was recently in to buy a grill and have it delivered. Highly recommend!
June 2026
BOB (in the Oswego store) was so super helpful attempting to put together a decorative statue needed for our dance performance. He tried several different ideas and was able to get the job done! Customer service at its BEST!
