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“Muhammad awesome experience with this salesman he is very polite and very swift and explains everything in detail. I was in and out of the Verizon store in Yorkville with a new phone in within 30 minutes. Thanks Muhammad”
“My subway cell phone broke and they charged me $180 for one, I went to Future Mobile store Guatemala and they gave me a free cell phone with three months of balance and I am going to pay $25 monthly with unlimited Internet, in the subway I paid $65 now if it is very Expensive compared to this store, quality of customer service in my Q'eqchi language.”
“My phone is my life line. I had an extremely hard time transferring my data when I upgraded from a 13pro to a 17pro. Went to Dr gadget and James explained precisely how to re factory reset & re transfer all data. What a life saver!! Dr Gadget is my go to for all my phone repairs and questions. Highly recommended to those in the surrounding area. They also had a privacy screen protector and a rear camera protector in stock along with a case. Thanks Dr gadget”
“Highly recommend!!! I recently had my iPhone 13 screen replaced here, and I couldn’t be happier with the service. Other places quoted me $120, but they did it for $100. The person working there was generous, kind, and very easy to talk to. Honestly, that kind of customer service is rare!
I’ve tried going to other phone repair shops nearby, but I only met rude staff. This place is completely different - friendly, professional, and fair. Highly recommend!”
“I had previously went to the location on lake street for assistance and was turned down because i no longer had service with them however i came to this location and manny helped me get in touch with customer support to unlock my old iphone 7”
“I am not tech savvy and Jay really took the time to walk through all of our questions and was SO patient. Not only did he stay past closing one time but he even stayed late past close just to make sure my friend and I were comfortable with the phone!
BEST PART YET, Jay let us record him as he walked through step by step so we always had a visual how-to anytime needed!
If you or someone you know has a hard time with technology or remembering steps, you can rely ON THIS CRICKET STORE IN PARTICULAR as much as you can rely on a library for help with digital tasks!!!”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
“Amazing customer service wouldn’t complain one bit staff and Manager were funny and helpful with all my questions super helpful would come again 10/10 service”
“Walked in to setup international calling. Ramone was great! Further explained my plan was ancient, set me up with a new plan at a lower cost with better benefits. Highly recommend the AT&T store on Kirk in Aurora.”
“Daisy and Janet helped me out so much today will 100% recommend this location they gave me good customer service and helped me get out of here fast !! Answer all the questions and concerns I had will be coming back for this kind of service ??????”
“So I had the absolute pleasure of being able to work with Eddie from cricket. Not only is he just an absolute pleasure to talk with he is extremely thorough, and very caring. He walked me through all of my options front to back several times without even batting an eye. He was extremely dedicated to finding me the phone that was right for me, and he made it fun and enjoyable. I recommend coming to see Eddie or any of his associates at this cricket store in North Aurora. Save yourself the trouble and the hassle, and let these people take good care of you, especially Eddie. Thank you again, Eddie.”
“Went into AT&T desperate for help due to a complex situation my mom is going through regarding switching phone carriers. Josh was beyond helpful! He had patience listening to our experience, was optimistic with problem solving, and was attentive throughout our time in the store. We left with my mom’s phone connected to service, and was sent with recommended steps to help the process of resolving the entire issue. Very nice guy, great customer service skills. Be sure to connect with Josh if you go to this location!”
“Tiler and Mateo at the Yorkville location were both extremely helpful for me. They helped me switch from Verizon. I had quite a few hiccups before coming to see them, but they both were more than willing to help sort things out, were always patient, knew exactly what to do, and remembered me and my situation every time I had to stop in. I am grateful!”
“BEST SERVICE EVERRRRRR!!!! I think all these young ladies deserve to be at the highest corporate #level here is the reason why, they greeted me at the door and then explained which phones provided quality service! Im beyond satisfied with the money I spent! They helped me make a good financial decision! 10 out of 10!”
“5 stars from me!! My very old iPhone ended up needing to be replaced. Ricardo was very helpful, professional and knowledgable. He walked me thru all options and promotions and answered all questions to help me decide on the best option to get me set up with a new phone. Very pleased with the experience and will recommend!”
“My experience was absolutely great and I’m glad I picked this location. I got to work with the owner who went ABOVE and BEYOND TO GET ME THE PHONE I WANTED. From the time I got there until I left it was a steady flow of customers who he seemed to know by name which means he builds relationships with his customers. The young lady was nice and she also went above and beyond. They both were amazing. I would recommend this boost to anyone. Customers service is top notch!”
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“I was having a lot of issues trying to get my mobile hotspot working. Nobody through any of the call centers would help, but Mark at the store was so much help thank you so much”