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“Zach in Yorkville, IL is the best rep I've worked with. He is thorough and knowledgeable and a pleasure to do business with. He solved a problem in 10 minutes that 4 other Verizon people couldn't fix. Verizon is lucky to have him on their team!”
“My subway cell phone broke and they charged me $180 for one, I went to Future Mobile store Guatemala and they gave me a free cell phone with three months of balance and I am going to pay $25 monthly with unlimited Internet, in the subway I paid $65 now if it is very Expensive compared to this store, quality of customer service in my Q'eqchi language.”
“My phone is my life line. I had an extremely hard time transferring my data when I upgraded from a 13pro to a 17pro. Went to Dr gadget and James explained precisely how to re factory reset & re transfer all data. What a life saver!! Dr Gadget is my go to for all my phone repairs and questions. Highly recommended to those in the surrounding area. They also had a privacy screen protector and a rear camera protector in stock along with a case. Thanks Dr gadget”
“Highly recommend!!! I recently had my iPhone 13 screen replaced here, and I couldn’t be happier with the service. Other places quoted me $120, but they did it for $100. The person working there was generous, kind, and very easy to talk to. Honestly, that kind of customer service is rare!
I’ve tried going to other phone repair shops nearby, but I only met rude staff. This place is completely different - friendly, professional, and fair. Highly recommend!”
“Went to the ATT store on Orchard rd in Aurora for a new phone. Katia was the salesperson. She is personable, knowledgeable and quickly set up my new phone. Highly recommend her to anyone needing a new phone”
“After 20 years with another cell phone carrier, we decided to select a different one since the original was beginning to seriously lack in signal quality. Sherri, the ATT store manager, made the whole process as easy as she could because of her professionalism and expertise. Practically no one "wants" to change carriers but Sherri made sure we were satisfied with the whole process: new carrier, new phones, and a new dual line phone plan. In short, she was great and I would gladly recommend her to anyone wanting ATT service.”
“Nick and Gia was sooooo great...I had a bridge pay problem and they went above and beyond to fix the situation....There customer service was so excellent and so nice and kind...Thank you Cricket.”
“I walked into the store and was greeted by a great services provider, Rusty. He knows his products and went over and beyond to assist me with a phone for my mom who is a senior citizen. Rusty did not rush me with all the questions I had and made me feel relaxed and I would highly recommend this location. You get more from your buck when you are able to work with a retail provider vs someone over the phone.”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
“My family and I switched over companies because we were getting charged too much. Chris was a great help he took the time to explain to us everything to us. I would definitely recommend visiting this store and especially any assistance from Chris. You can tell he cares about his customers and is a great help.”
“Daisy and Janet helped me out so much today will 100% recommend this location they gave me good customer service and helped me get out of here fast !! Answer all the questions and concerns I had will be coming back for this kind of service ??????”
“So I had the absolute pleasure of being able to work with Eddie from cricket. Not only is he just an absolute pleasure to talk with he is extremely thorough, and very caring. He walked me through all of my options front to back several times without even batting an eye. He was extremely dedicated to finding me the phone that was right for me, and he made it fun and enjoyable. I recommend coming to see Eddie or any of his associates at this cricket store in North Aurora. Save yourself the trouble and the hassle, and let these people take good care of you, especially Eddie. Thank you again, Eddie.”
“I always get the best customer service experience at this location. The owner is wonderful and the rest of the team are amazing as well! This is the location to go to!”
“Came in to store location to upgrade phone. Evelyn was very helpful and answered all my questions. Checkout was quick and easy. Would recommend you come here if need a new phone or want to switch to boost they have the best deals.”
“I received 5+ star service from associate Jasmine Medina! Jasmine went above and beyond to help me with my new IPhone. Jasmine provided excellent customer service!!! I would highly recommend this location!!”
“Store is awesome! Under new management and let me tell you! Cassandra is a star! She is so attentive and makes sure you’re very well taken care of in her store. Please if you visit any AT&T visit her store! - I just want to say personally thank you so much cassandra for your hard work in helping our family! We will be back to see you!”
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“Chris was Absolutely Amazing he helped me above and beyond. Was patient with me I’m not Tech savvy at all. He was such a help. I’m going back Saturday to complete my order with him. I took the Text Survey and accidentally put 1 for my satisfaction with Chris I read that wrong and it should have been a 5!!!! Great Experience!!! Thank you again Chris!!”