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“My mom was having problems with her phone. AT&T told her she needed a new phone. Chris at Dr. Gadget spent a few minutes working on it and fixed it. Apparently it just needed to be restarted. Thank you for taking care of older customers who need help with technology.”
“I switched from Verizon to T-Mobile a few days ago. It was a disastrous experience that took over 4 hours and eventually resulted in my complete loss of phone service. When I finally got an on-line chat with them they said my only recourse was to visit a T-Mobile store. I was very angry. Anthony at the T-Mobile on 34 in Oswego was just what I needed. He not only solved my connection problems and clarified other things about the account but he also signed me up for the over 55 discount - something my over-the-phone salesperson never mentioned. I am not real happy with T-Mobile but very grateful to Anthony for his thoughtful professionalism.”
“Had a major hiccup getting my number transferred from one plan to my very own plan after Verizon messed some stuff up on their end. Had to leave work early, came in and was helped by Kevin. He was exceptionally helpful and very nice as we tried to figure out how to fix the problem. Took just under 2.5 hours on the phone with customer service to get everything fixed. As we waited he did a great job installing a screen protector on my new phone! I now know who to go to when I'm having issues with anything!”
10AM - 8PM
2730 US-34, Oswego
Mobile Phones
“They have an unbelievable selection. Their prices and layout to show you what you’re buying was excellent. The service was extremely good where to look.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I was having a lot of issues trying to get my mobile hotspot working. Nobody through any of the call centers would help, but Mark at the store was so much help thank you so much”