March 2026
I've been a customer here for over 15 years. GREAT customer service! They all know my name, and greet me, even when I'm just walking by. Very helpful. Rowena is the BEST!
October 2025
This branch is always more than capable of handling all my banking needs. Employees are always professional. They will also welcome you back and when they haven’t seen you in a while. What face-to face service was meant to be.
September 2022
Megann Howell, from the Oswego branch, who filled in at the Lockport branch last week was a pleasure to work with! She was very nice, answered all of our questions and recommended some great suggestions regarding our US Bank accounts. You can count on her for your banking needs!
