Auto Detailing in Ottawa, IL

“I can’t say enough about how great they were with me. They did a fabulous job on my car after being splattered with paint. Got me in without an appointment and took the best care of me and my car. They were so kind and understanding.”

“Had my Acura repaired by Carlsons. They were so great! Professional and fast. They even helped me get a rental car same day. They had my car towed. They literally handled everything for me.

This comes after using another body shop in town 2 years prior on same vehicle and was treated horribly lied to and took 10 months to get my car back with outta pocket expenses.

I will never use any other body shop but Carlsons. Thank you for making this process less of a nightmare.”

“My recent visit to this establishment was marked by the owner's exceptional professionalism and dedication. This business is clearly the product of a true entrepreneur, demonstrating an unparalleled commitment to customer satisfaction; it would be difficult to find a comparable level of service elsewhere.”

“We brought in all three of our cars to get tint done on our windows. 2 of our cars had tint on the back but not on the front windows from the factory. So we just had the front two done to match. They did a fantastic job on both of those. However the third car needed all the windows done. When we got it back it had bubbles in it which they said would settle. That car needed to go in for work so we didn't open the windows for over 2 weeks. When we opened the driver window the tint was stuck to something and peeled back quite a lot. We called on Monday morning and they were ABSOLUTELY phenomenal and had us bring the car right back. When we brought the car back they immediately took it back and fixed that plus the other windows that still had a couple bubbles in them. We didn't even ask them to fix that. They called a little after noon saying it was done but asked us to leave it there till the end of the day cause they thought the rain guards made it to tight of a fit. I asked if they just wanted me to come the next day for it and they were like that would be even better.”