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“We had a great experience here. Laura is very friendly n her husband is kind as well. They did a wonderful job on my car. It looked brand new and smelled wonderful inside as well. I highly recommend them.”
“Great experience! No pressure or up-sale, very knowledgeable and they walked us through all the technology in our new truck. Definitely worth the 6.5 hour drive to get the color and options we wanted. The great service and experience was amazing. The scenery on the way up from the Lake of the Ozarks was pretty too! Thank you James, George and Anne for all your help!”
“I can’t say enough about how great they were with me. They did a fabulous job on my car after being splattered with paint. Got me in without an appointment and took the best care of me and my car. They were so kind and understanding.”
“Best car buying experience in years. James was great, knowledgeable, friendly, and no-pressure. Bob and Craig were very helpful. From sales to service, it was an oustanding experience. The price point was what brought me here, the team was what sold the dealerahip.”
“Absolutely the best. My husband’s truck went in following a nasty little spill, had over 8 grand worth of damage after our mechanic got into a fender bender while taking it on a test drive. Gary and his team did an amazing job, fixed it up beautifully, explained every bit along the way. When the truck was ready, he pointed out that a rear light needed to be fixed, no pressure, just letting me know it should be done before condensation got into the sensor and made it more expensive. I googled it, he was right, so I told him to go ahead, knowing it would be pricey fix. He put in the time to get me a great deal on the part, fixed the whole kit and caboodle in record time, and THEN buffed out a sizable scratch for no other reason than he had the time and he could. I have two kids and a tight schedule and Gary was very accommodating to my schedule. Honestly, trustworthy, and all around good people. I will be using them again and recommending them to everyone.”
“Didn't realize how great these guys are until I had to use a napa in another city for the business I work for. Delivery driver is helpful with unloading and the whole team is great to work with. Ive even started using them for my personal vehicle.”
“I needed a special power steering fluid for my car it's not like other car so he did happen to carry it and it was $15.99 but hey I'm grateful they had it because nobody else has it anywhere”
“Our truck broke down Memorial Day weekend and left us stranded on the side of the road we searched for help and no one came to assist us, then I came across this O’ Reillys location!!
They went above and beyond helping me and my husband out! Store Manager Jeff Maxson drove up all the way to where we where to jump start our truck and when we got to the Oreillys location we had our truck checked which led to a whole emergency alternator swap, they where so attentive to anything we needed and gave us an extreme deal on the the alternator and tensioner we ended up needing to purchase.
Over all I highly appreciate they’re knowledge and help, I definitely recommend this O Reilly’s location and team if you are ever in the area!”
“Clean and well-stocked for a large store. Although we were only second in line, a woman offered to check us out at the service counter. It was such a remarkably quick transaction that even the staff was pleasantly surprised. Thank you!”
“Wonderful customer service!! My battery died and the manager, Nick, got the old one out and installed the new one on my 2016 Volvo xc60! The install was quick and they even took the time to check if my computer needed to be reset. Wonderful experience can’t recommend them enough!”
9AM - 6PM
4140 Columbus St, Ottawa
Auto Parts
“This is the only place that I get oil change and tires. I had a blowout a few days ago...Thankfully I had hazard protection on my tire so I had the tire replaced at no charge. They are friendly and helpful”
“Went there to change all 4 of my tires. Come to find out one of the tires was cross-threaded and it was a whole process of me and my dad having to remove the lug nut, but they were so helpful and patient the entire time. Waited until we were done to take the wheel from us and put the last tire on for me. Willing to help us with whatever. This was around 4-7 last night. Majority of the crew that was there, was all hands on deck!”
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“Once again Carstar in Ottawa did a fantastic job repairing our vehicle after an unfortunate experience with a deer! They handled everything from beginning to end! Communication was provided throughout the whole process! Would definitely recommend!”