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“Samuel is the GOAT!!!! There was a water bottle my friends and I wanted and he checked in the back for us and got us the last one. He was so helpful and happy to do it and we had such a good experience thanks to him!!!! Thanks Sam :))))”
“John and Chris came out for a service call today on fireplace that NW had previously installed. Fortunately it was an easy fix. Both guys were on time, polite and knowledgeable. Thank you!”
“Eric was knowledgeable, professional and pleasant. He showed us options and gave us privacy to discuss what we wanted to do. Due to our excellent experience, I will recommend your store! Thank you!”
“Steve Key is a fantastic salesperson - from the moment we walked in the door until we left. Any question we asked he was able to answer. He goes the extra mile to make sure you are completely satisfied”
“I looked around a lot and for a while - a lot of options out there
American Sale sold me a Great pool table - high quality - fair price - good service and follow-up
Delivery and installation were top shelf
Great experience overall”
“My wife and I were happy with the experience. Adam was very knowledgeable about every mattress. I did not feel pushed to get any specific type. It was about our needs and what would be best for us”
“Professionals at work. They delivered my dining room set and set up was extremely efficient. The one knock would be they did not take off their shoes or wear booties, and it was raining so that sucked. But they were great otherwise”
“If you look for modern furniture for your house, for living room, dining room or bedroom EQ Modern furniture is the place to go! Great customer service, very knowledgeable sales people. Our living room sectional looks amazing and most importantly very comfortable! Thank you EQ.”
“I had such a great experience at Value City Furniture! The staff was helpful, patient, and made sure I found exactly what I was looking for. My furniture was delivered on time and looks even better in person. Highly recommend!”
“La Peli Roja is super attentive, she is very patient with me because I couldn't make up my mind and the delivery is excellent on time. I recommend them to ?.”
“Sheryl was an exceptional representative of Lazy Boy ~ she generously gave us a lot of time and suggestions to help us find just the right sectional . We are so appreciative of Sheryl’s professional customer service”
“We had such a wonderful experience with this store. Tom was incredibly kind and genuinely helpful as we worked to find a lift chair for my dad, who is currently facing terminal cancer. We were visiting from Montana and on a tight timeline, and they went above and beyond to expedite delivery for us. The assembly was excellent, efficient, and handled with real care. We are so grateful for the compassion and support we received during a really difficult time. Highly recommend.”
“The friendly staff provided me with information on where I could find specific parts for a lamp. While I was there, I saw that there were enough staff to assist all customers, and the store was very beautifully decorated with high-end finishes and lighting concepts.”
10AM - 7:30PM
531 S Rand Rd, Lake Zurich
Furniture Stores
“George at the Lake Zurich store was wonderful. He helped me make the decision on which firmness I need and had me try out the mattresses in the store.
Very pleasant gentleman”
“I’ve been meaning to write this review for a long time. These guys are the best! I purchased a fireplace insert from H&H and initially had issues with its operation, (it was a new design) Ed felt they were important enough to put me in touch with the manufacturer. Who listened and actually modified the design for their inserts going forward. They retrofitted my unit and it made such a huge difference.
None of that would have happened if Ed hadn’t taken the time to make sure that the customer was happy. I can’t endorse them enough.”
“Mohamed provided exceptional service. After visiting three furniture stores with unsatisfactory customer service, we chose Bob's as our final destination. Thanks to Mohamed's excellent assistance, we successfully located and purchased the items we desired.”
“Karla was extremely friendly and courteous. She was also very knowledgeable about mattresses. The whole experience of buying a new mattress was easy. I never felt pressured.”
“Nicholas greeted me after I walked in, was very helpful and knowledgeable about the mattresses. I felt confident with my purchase after trying different mattresses and his explanation of the different types. Highly recommend this location and Nicholas. Thank you.”
“My bed didn't change after 5 years of use even though I have 2 cats ! I'm ready to share my experience since I'm waiting for new delivery to have more in addition to the bedroom set. I attached below photos of new stylish black chair with loveseat that's gonna go to the office once i fully prepare the room. That looks modern and fantastic! Also I'm waiting for that cozy ans soft sectional with those unique looking and easy cleaning consoles! I gonna get it in orange instead of blue and in different size. But let me share with the last 2 photos I attached of my bed, where first photo is made 5 years ago and the second one - is current. As you see, there's no changes with the bed even though I have cats and I moved my bed 3 times since I purchased it !Now I got delivered new Tempur-Pedic hybrid "Luxe-Breeze", love how it has 2 layers of the cover besides the waterproof protector I use on the top of it. Outstanding level of look and sleep quality. My spine was never so relaxed as now and it got so easy to sleep straight on the back instead of changing position all night long. Definitely recommend , I'm obsessed with how my bedroom looks like and can't wait for the sofas coming in! Thank you Maya for helping me with everything and RoomPlace for getting these styles available to be delivered to my home?”
“We had a wonderful time at Steinhafels, kids and all. There are so many options with a comfortable layout to stroll around. Top it off every employee was kind and supportive. We especially enjoyed Calvin, top notch! We bought a couch!”
“Fantastic service. We purchased some stools from here for an out of state location. They got them shipped from the manufacturer to said location. And when there was an imperfection on one of the vinyl seats, they assisted me with getting a free replacement and instructing me on how to do assembly.
Shout out to Kevin and Angelina for their help.
I would recommend this place to others.”
10AM - 5PM
800 US-45, Mundelein
Furniture Stores
“Great custom cabinet with concrete countertop and beautiful floating wood shelves to match. Kyle also created a double sided barn door solution to create privacy within our home. Creative, responsive, reliable and good quality.”
“The staff at the Sleep Number store in Schaumburg were very friendly, helpful, knowledgeable, and thorough. I really enjoyed working with Mary D. and I look forward to getting my new bed. :)”
“I bought a custom ottoman that was just too big and it has a specific leg structure which isn’t standard. I reached out to a few companies but decided to go with Brother’s because the pricing was exactly what it should be. Val’s communication was great, I’m hard to get a reach of during the day so his team would leave me voicemails and he would follow up with emails. The ottoman was cut down on all sides and the legs.. perfect. Plus they picked it up and dropped it off for me. Brother’s is amazing, highly recommend. Thank you Val and team!”
“We bought furniture from Ashley before and service and delivery was great! Today we were getting a dresser and mirror. We saw the truck drive by and unload at a different house. We were standing outside waving but they didn't turn around. By the time we walked to the other house and told the drivers, they seemed confused. Glad we were home or we wouldn't have our furniture.”
“Carroll Seating has been a great partner to work with over the years. We are thankful we get to have an opportunity to sit at the same side of the table and help offer solutions to their logistical needs.”
8:30AM - 6:30PM
105 E Oakton St, Des Plaines
Furniture Stores
“I am new member on the team, when I went to fill out the application Abigail and Gabi were real professional and gave me good vibe. Would recommend the Company to anyone who wanna work.!”
“Kim was so helpful in helping us find the right chair and ottoman for our sapce. She was especially helpful when it came to fabric selection. If you are looking for high quality, made in USA, furniture the I highLet recommend Penny Mustard.”
“I would like to say a special thank you to store manager Mike at this location. Mike’s store was 1 of 3 stores in the country that had a sold out painting I had been on the search for. It was completely sold out online and on clearance, so I knew my chances of finding it were slim but I decided to head to my local World Market to get a list of stores that had it in their inventory and start calling them. I quickly discovered after calling a few stores that World Market does not typically ship to their customers from the store if the item is not available online (even if the customer offers to pay for shipping), nor do they typically ship store to store. Out of the 3 stores I spoke to that had it, Mike’s store was the ONLY store that didn’t completely deny my request to ship it. Instead, he suggested options for how we could make it work, even though they cannot take credit card payment over the phone for security purposes. He even came up with the solution to ship it to my local store location to spare me the shipping costs AND without making me pay for it over the phone in case there is any damage to it during transit. My painting will be here at my store in Charleston, SC this Thursday, and I look forward to finally going to purchase it. Thank you, Mike, for your excellent customer service and willingness to help me when other store managers wouldn’t. I would highly recommend this World Market to anyone in this area of Illinois!”
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“John was very knowledgeable and patient with me when I was trying to find the right mattress for my budget and my needs. I highly recommend this store and ask for John. I will definitely buy here in the future and ask for John. Fantastic customer service”